Typical Software DVD* issues:
- Software DVD* player crashes when run.
- Unable to play DVD movies.
- DVD playback is choppy.
- Graphical corruption during DVD playback.
The following steps can be used to resolve most compatibility issues with software DVD* players:
- Check with the software DVD player company for any updates to the player software.
- Update to the latest graphics drivers.
- Enabling or disabling Hardware Motion Compensation in the software DVD player's settings screen may help in certain circumstances.
- Switch to a lower resolution. Certain high resolutions are not able to support DVD playback.
- Verify that Microsoft DirectDraw* acceleration is enabled by running Microsoft DirectX* Diagnostics (Start » Run » dxdiag).
- Make sure the graphics hardware acceleration slider is on full acceleration. This slider can be accessed in--
- Windows* 95/98/Me, by going to: Start » Settings » Control Panel » System » Performance » Graphics.
- In Windows* 2000, by going to: Start » Settings » Control Panel » Display » Settings » Advanced » Troubleshooting.
- In Windows* XP, by going to: Start » Settings » Control Panel » Appearance and Themes » Display » Settings » Advanced » Troubleshoot.
- If the issue is a performance problem, such as choppy playback, installing Intel® Application Accelerator or enabling DMA on the DVD drive may help.
| Windows 98 SE*, Windows 2000*, Windows Me*, Windows NT 4.0*, Windows XP Professional*, Windows XP Home Edition*, Windows XP Tablet PC Edition*, Windows XP Media Center Edition*
This applies to: