The system hangs and reboots automatically, followed by one of the following errors:
Error: "0xEA - Thread Stuck in Device Driver"
Error: "Your system has recovered from a serious error. Driver for the display device was unable to complete a drawing operation. Display driver for the [graphics device] seems to be responsible for the instability. Check the manufacturer for a driver update."
Error: "The driver for the display device got stuck in an infinite loop."
If service pack 1 for Windows XP* is installed, the system may drop to VGA mode.
This type of error indicates that the operating system thought the graphics driver was taking too long for an operation and appeared to have stopped responding. The graphics driver was not necessarily in an infinite loop, but it appeared so to the operating system. This sort of error will only happen in Microsoft Windows XP*.
Update to the latest graphics driver. A fix that resolves many of these errors is available in the PV 11.4.1 (or later) graphics drivers.
Download the latest graphics drivers
If you continue to see this issue with the latest graphics driver, use the following steps to troubleshoot the issue:
- Determine whether the error always occurs when the system is performing a certain operation, such as running a particular application or game, going into stand by, or if the error occurs randomly.
- Determine what system changes have been made since the system was working properly, such as updating drivers, adding hardware, or installing software.
- Update your system to the latest BIOS from the system or motherboard manufacturer.
| Windows XP Professional*, Windows XP Home Edition*
This applies to: