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Issue:
When a system with the Intel® 830 chipset family graphics drivers is upgraded to Windows* XP, in some cases the Windows XP Upgrade Advisor may report several compatibility issues. The Intel® 82830M graphics controller is listed as hardware that may need additional files and "Intel® Graphics Technology (in Control Panel)" is shown as software that does not support Windows XP. The full details report indicates that Setup has found hardware that is incompatible with Windows XP and that the user should upgrade the Intel® Graphics Technology (in Control Panel)" item prior to installing Windows XP. This issue only occurs when upgrading from Windows* 98, Windows* 98 SE, or Windows* Me.
Since graphics drivers are specific to the particular operating system that is currently installed, the graphics drivers cannot be upgraded prior to installing Windows XP.
Explanation:
The Intel 82380M graphics controller, a component of the Intel 830 chipset family, is compatible with Windows XP, but some additional drivers that do not come with the operating system are required for full graphics functionality.
Solution:
The user should continue with the installation of Windows XP. A standard VGA driver will be installed during installation. The Intel 830 chipset family graphics drivers for Windows XP can be obtained from the system manufacturer or downloaded from support.intel.com. These graphics drivers should be installed after the upgrade to Windows XP is complete to restore full graphics functionality.
Operating System:
| Windows* XP Professional, Windows* XP Home Edition |
This applies to:
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