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Intel® 82810 Graphics and Memory Controller Hub (GMCH)
System Will Not Change Screen Resolution or Color Depth

If the system will not change screen resolution or color depth, these steps should be followed to correct the problem:

  1. Close all programs and make sure no background tasks are running, such as virus scanners, task schedulers, Microsoft* NetMeeting* or any other programs that run in the task bar.
  2. Verify that the correct monitor driver is installed. This can be determined by going to

    Start » Settings » Control Panel » Display » Settings » Advanced » Monitor

    This tab should say either "Plug and Play Monitor" or it should have the manufacturer and model number of the monitor listed. If something else is shown, click the "Change..." or "Properties" button to select the correct monitor. If the monitor is not listed, contact the monitor manufacturer for an updated monitor driver (or monitor INF file).
  3. Do a clean reinstall of the graphics drivers by going through the following steps:
    1. In Display Properties, change the display adapter type to standard VGA.
    2. Reboot.
    3. Install the graphics drivers according to the instructions in the readme file.
  4. Go to Start > Settings > Control Panel > Display > Settings and select the desired resolution and Color depth. Click "Apply" to apply the changes.

This applies to:
Intel® 810 Chipset Family
Intel® 82810 Graphics and Memory Controller Hub (GMCH)

Solution ID: CS-009130
Date Created: 05-Feb-2004
Last Modified: 28-May-2008
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