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Contents:
View: Can't Create File
Cause:
VIEW can't create a file because there isn't enough space on the drive or the FILES= value in your CONFIG.SYS file isn't large enough. This error also occurs if the TEMP drive you specified in SETUP is invalid.
Cure:
Exit the FAX program and see how much room is left on the drive. If it's almost full, delete any unnecessary files. Also examine your CONFIG.SYS file to make sure the FILES= command specifies at least 15 files.
Check SETUP to make sure the TEMP drive is valid. If you use a RAM disk drive as the TEMP drive, you must load the RAMdisk software before using FAXPOP.
View: Can't Create File Image.Tmp
Cause:
VIEW can't create the temporary image file IMAGE.TMP because there isn't enough space on the drive, the FILES= value in your CONFIG.SYS file isn't large enough, or the temp drive you specified when you ran SETUP doesn't exist.
Cure:
Exit the FAX program and make sure that the temp drive you specified in SETUP exists now. For example, if you selected a RAM disk to use as the temp drive, make sure that RAM disk exists when you run the FAX program. Also check to see how much room is left on the temp drive. If it's almost full, delete any unnecessary files. Finally, examine your CONFIG.SYS file to make sure the FILES= command specifies at least 15 files.
View: Could Not Load Pal File
Cause:
The file DEF2.PAL is missing or corrupted, or your computer doesn't have enough memory for VIEW to load it.
Cure:
Exit the FAX program and set up the fax software again (use SETUP's First Time Setup or Advanced Setup). If that doesn't fix the problem, install the fax software again (use SETUP's Copy Intel Software). Refer to the SatisFAXtion Installation brochure for instructions.
If the problem persists, remove some of your memory-resident programs. For example, if your AUTOEXEC.BAT file contains invocations for several memory-resident programs, delete some of those invocations and reboot (Ctrl- Alt-Del) your computer. You may also need to delete some of the device driver invocations from your CONFIG.SYS file before rebooting. Before modifying your AUTOEXEC.BAT or CONFIG.SYS file, copy and rename
it so you don't forget how it was set up originally.
View: Dialog Box Overlay File Not Found
Cause:
The file VIEW2.OVL is missing.
Cure:
Exit the FAX program and set up the fax software again (use SETUP's First Time Setup or Advanced Setup) If that doesn't fix the problem, install the fax software again (use SETUP's Copy Intel Software). Refer to the SatisFAXtion Installation brochure for instructions.
View: Disk Write Error - Full?
Cause:
VIEW tried to write to a file but couldn't, probably because there isn't enough space on the specified drive. This error also occurs if the TEMP drive you specified in SETUP is invalid.
Cure:
Exit the FAX program and see how much room is left on the specified drive. If it's almost full, delete any unnecessary files.
Check SETUP to make sure the TEMP drive is valid. If you use a RAMdisk drive as the TEMP drive, you must load the RAMdisk software before using FAXPOP.
View Error/Warning: Font Not Found
Cause:
One of the font files that View needs is not available.
Cure:
Set up the fax software again (use SETUP's First Time Setup or Advanced Setup). If that doesn't fix the problem, install the fax software again (use SETUP's Copy Intel Software). Refer to the SatisFAXtion Installation brochure for instructions.
View Error/Warning: Images Are In Vf001.Pcx
Cause:
View cannot construct a DCX file from a set of PCX files, probably because of a lack of disk space. The individual PCX files have names VF001.PCX, VF002.PCX, etc., one for each page.
Cure:
Exit the FAX program and see how much room is left on the drive containing the fax software and on the TEMP drive you specified with SETUP. If either of these drives is full, make more space by deleting files. If you use a RAMdisk as the TEMP drive, consider increasing the size.
View Error/Warning: Invalid Dialog Box...
...overlay file.
Cause:
The file VIEW2.OVL is corrupted.
Cure:
Exit the FAX program and set up the fax software again (use
SETUP's First Time Setup or Advanced Setup). If that doesn't fix the problem, install the fax software again (use SETUP's Copy Intel Software). Refer to the SatisFAXtion Installation brochure for instructions.
View Error/Warning: Invalid Document File (8)
Cause:
- The file you tried to view is a DCX file that has been corrupted.
- You viewed and edited a file that did not have the extension PCX or DCX.
Cure:
- Recreate the file (or have the originator resend it) and try again.
- Rename the file using the extension .PCX (for single-page files) or DCX (for multi-page files).
VIEW ERROR/WARNING: INVALID MENU OVERLAY FILE
Cause:
The file VIEW.OVL is corrupted.
Cure:
Exit the FAX program and set up the fax software again (use SETUP's First Time Setup or Advanced Setup). If that doesn't fix the problem, install the fax software again (use SETUP's Copy Intel Software). Refer to the SatisFAXtion Installation brochure for instructions.
View Error/Warning: Menu Overlay File Not Found
Cause:
The file VIEW.OVL is missing, or the FAX program cannot access it properly.
Cure:
Exit the FAX program and set up the fax software again (use SETUP's First Time Setup or Advanced Setup). If that doesn't fix the problem, install the fax software again (use SETUP's Copy Intel Software). Refer to the SatisFAXtion Installation brochure for instructions.
View Error/Warning: No Band Available
Cause:
VIEW can't read a specific location in the temporary image file IMAGE.TMP. The file is probably corrupt.
Cure:
Exit the FAX program and make sure that the temp drive you specified in SETUP exists now. For example, if you selected a RAM disk to use as the temp drive, make sure that RAM disk exists when you run the FAX program. Also check to see how much room is left on the temp drive and the hard disk. If they're almost full, delete any unnecessary files.
View Error/Warning: Not Enough Memory
Cause:
Device drivers or memory-resident programs are consuming so much conventional memory that View can't perform the action
you requested. You need at least 350K bytes of free conventional memory to run the FAX program. If you have a large phonebook (over 500 names), you'll need up to 400K.
Lack of disk space on the TEMP file drive (selected in SETUP) can also cause this error.
Cure:
Exit the FAX program and remove some of your memory-resident programs. For example, if your AUTOEXEC.BAT file contains invocations for several memory-resident programs, delete some of those invocations and restart (Ctrl-Alt-Del) your computer. Before restarting, you may also need to delete some of the device driver invocations from your CONFIG.SYS file and reduce the values for the FILES= and BUFFERS= command (but not below 15). Before modifying your AUTOEXEC.BAT or CONFIG.SYS file, you should copy and rename it so you don't forget how it was set up originally.
Also, make sure there is plenty of free space on the TEMP drive you selected in SETUP.
You can also add expanded memory. If you have expanded memory, run SETUP and choose expanded memory (Advanced Setup/Set Up Technical Software Options/CASMGR EMS Usage/"use EMS if available").
View Error/Warning: Temp File - No Disk Space
Cause:
VIEW can't write to a specific location in the temporary image file IMAGE.TMP. The drive containing the file is probably full.
Cure:
Exit the FAX program and make sure that the temp drive you specified in SETUP exists now. For example, if you selected a RAM disk to use as the temp drive, make sure that RAM disk exists when you run the FAX program. Also check to see how much room is left on that drive. If it's almost full, delete any unnecessary files.
View Error/Warning: Temp File Read Error
Cause:
VIEW can't read a specific location in the temporary image file IMAGE.TMP. The file is probably corrupt.
Cure:
Exit the FAX program and make sure that the temp drive you specified in SETUP exists now. For example, if you selected a RAM disk to use as the temp drive, make sure that RAM disk exists when you run the FAX program. Also check to see how much room is left on that drive. If it's almost full, delete any unnecessary files.
View Error/Warning: Temp File Seek Error
Cause:
VIEW can't seek to a specific location in the temporary image file IMAGE.TMP. The file is probably corrupt.
Cure:
Exit the FAX program and make sure that the temp drive you specified in SETUP exists now. For example, if you selected a RAM disk to use as the temp drive, make sure that RAM disk exists when you run the FAX program. Also check the amount of room left on that drive. If it's almost full, delete any unnecessary files.
View Error/Warning: Temp File Write Error
Cause:
View can't write to a specific location in the temporary image file IMAGE.TMP. The drive containing the file is probably full.
Cure:
Exit the FAX program and make sure that the temp drive you specified in SETUP exists now. For example, if you selected a RAM disk to use as the temp drive, make sure that RAM disk exists when you run the FAX program. Also check to see how much room is left on that drive. If it's almost full, delete any unnecessary files.
This applies to:
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