Contents:

• Disclaimer For Communications Application Configurations For Intel® Faxmodems
• Pc Anywhere* - Leased Line Operation
• Pc Anywhere And Smart Switch Operation
• Pc Anywhere For Windows* 1.0
• Pc Anywhere III
• Pc Anywhere Version IV: Compatibility
• Configuring Pc-Anywhere Iv Host To Fax On Demand From A Remote Pc
• Pc-Anywhere 4.5 Host Or Remote: Suggested Configuration For Intel Modems &Amp; Faxmodems
• Configuring Pc-Anywhere 4.5 Host To Allow Fax Or Modem Calls
• Procomm Plus For Windows*: Compatible With Satisfaxtion Modems

Disclaimer For Communications Application Configurations For Intel Faxmodems

Intel provides suggested communications application configurations solely as a service to Intel faxmodem customers. Intel assumes no responsibility for errors or omissions in this information. Nor does Intel make any commitment to update this information. If you have questions or problems while configuring a communications application, consult the manual or the manufacturer of the application

Pc Anywhere - Leased Line Operation

Note:
While most SatisFAXtion faxmodems support data modem operations over a leased line, the SatisFAXtion faxmodems do not support fax operations over a leased line.

PC Anywhere versions IV and 4.5 both contain an option that allows you to use the software over leased lines. Here's how to configure PC Anywhere for leased line operation:

1. Run PC Anywhere.

2. At the main menu, select "Hardware Configurations".

3. Highlight your modem type the press ENTER.

4. A new screen will appear. Locate the "Leased Line:" option at the bottom of this screen and answer "Yes" to configure the program for leased line operation.

Pc Anywhere And Smart Switch Operation

To use PC Anywhere with a Smart Switch and an Intel high-speed modem, enter an initialization string of AT&F for the modem.

From the PC Anywhere Host Main Menu:

1. Choose Hardware Configurations.

2. Choose Serial:modem.

3. In the "Additional modem initialization string" field, enter AT&F.

AT&F is required for these Intel modems: Intel 9600EX and 14.4EX modems.

AT&F was not required (and not tested) for these Intel modems: Intel 2400EX V.42bis, 2400EX MNP5, 2400EX modems.

If the string is required, and not present, the modem does not initialize when a ring signal is coming in and therefore can not connect.

Pc Anywhere For Windows* 1.0

PC Anywhere for Windows version 1.0 is compatible with CASMODEM (and CASMODEM's CAS31VCD.386 driver).

Note:
The system cannot receive faxes while PC Anywhere is in Host mode because CASMODEM is "asleep" while PC Anywhere is accessing the modem port.

A customer reported that received faxes looked like "barcode" after installing PC Anywhere for Windows. The problem disappeared after the customer changed a line in the [386Enh] section of the Windows

The line was:

device=aw5vcd.386

device=cas31vcd.386

When PC Anywhere 1.0 for Windows is running in host mode with a SatisFAXtion Modem/350, or Upgraded SatisFAXtion Classic, PC Anywhere will display the message "Cancel PC Anywhere?" if the modem receives a call from a non-CNG fax machine. This problem is not caused by a "bug" in the SatisFAXtion board or in PC Anywhere. It during the SatisFAXtion board's SLS (Smart Line Sharing) routine. SLS allows the SatisFAXtion board to distinguish between fax, modem, and (in certain SLS modes) voice calls.

Here is why this problem occurs.

1. The modem answers and listens for CNG tones. The non-CNG fax machine doesn't send CNG tones, so the attempts to connect as a data modem.

2. When the data modem connection fails, the modem returns the result code "NO CARRIER" then attempts a fax connection.

3. PC Anywhere sees the "NO CARRIER" result code and attempts to initialize the modem. However, by this time, the modem is attempting a fax connection and ignores PC Anywhere's initialization command.

4. When PC Anywhere doesn't receive the result code "OK" in response

   to its initialization command, it displays the message "Cancel PC Anywhere?" and will not receive a call until you answer the question.

5. Once the fax has been received, you can answer "Yes" to the question. PC Anywhere will reset the data modem and prepare to receive a call.

One way to solve the problem would be to extend PC Anywhere's modem determination to more than 30 seconds. However, Symantec (makers of PC Anywhere) have not committed to making this modification. Contact Symantec if you would like them to add this feature to PC Anywhere to prevent the "Cancel PC Anywhere" message from appearing during a non-CNG fax call.

PC Anywhere III

This program is compatible with Intel modems. The PC Anywhere file AWMODEMX.CNF contains a list of supported modems. If Intel modems are not in this list, you must download the latest AWMODEMX.CNF file from DMA's bulletin board system. All of Intel's modems are listed in the latest version of this file.

PC Anywhere III is compatible with SatisFAXtion modems when you choose the correct modem type. The PC Anywhere file AWMODEMX.CNF contains a list of supported modems. If Intel modems are not in this list, you must download the latest AWMODEMX.CNF file from DMA's bulletin board system. All of Intel's modems are listed in the latest version of this file. Symantec's BBS number is (516) 736-1494 (number & filename valid as of 11/18/92).

Pc Anywhere Version Iv: Compatibility

Tested By Intel
PC Anywhere is compatible with the SatisFAXtion Modem/100. When configuring PC Anywhere IV, you can choose the Hayes 2400 settings.

Tested by Intel
The PC Anywhere IV AWMODEM.CNF file lists all Intel 2400bps modems. If you want to use a 14.4EX or 9600EX and it isn't listed, you must download the latest AWMODEMX.CNF file from Symantec's BBS.

Tested by Intel
PC Anywhere IV is compatible with the SatisFAXtion Modem/350, When configuring PC Anywhere IV for the SatisFAXtion Modem/350, choose the Intel 14.4EX or 9600EX modem. If the 14.4EX or 9600EX aren't listed, you must download the latest AWMODEMX.CNF file from Symantec's BBS.

Symantec's BBS is (408) 973-9598 (number & filename valid as of 11/23/92).

If you installed the SatisFAXtion Modem/350 in the host computer, it is possible for you to send a fax from the host computer while calling from the remote computer. See "Configuring PC-Anywhere IV Host to Fax on Demand from a Remote PC" for detailed instructions.

If you're interested in using the SatisFAXtion Modem/350 on a leased line, see "PC Anywhere - Leased Line Operation".

Configuring PC-Anywhere Iv Host To Fax On Demand From A Remote Pc

Here's how to configure PC Anywhere IV so you can send a fax using the SatisFAXtion board in a host computer.

1. Synchronize the clocks in the host PC and the calling PC.

2. In the host PC, set the SatisFAXtion fax and modem computer to answer after the same number of rings.
   1. Use the SatisFAXtion SETUP program to set the fax to answer after 1 or more rings.

   2. Use the "PC Anywhere Hardware Configuration" option to set the SatisFAXtion modem to the same number of rings.

3. 3. In the host PC, start PC Anywhere IV HOST and select "EXIT" and "Allow incoming calls".

4. At the calling computer:
   1. Call the host computer

   2. Schedule a fax for 5 to 10 minutes in the future (so you have a chance to hang up before it sends).

   3. Disconnect from the host computer using the "EXIT, ALLOW INCOMING CALLS" option.

Setting The Satisfaxtion In The Host PC
In the host PC, you must set the SatisFAXtion fax and modem to answer after the same number of rings. To set the SatisFAXtion fax, run the SETUP program and select Advanced setup, Set up technical software option, then set Rings to answer to 1 or more.

To set the SatisFAXtion modem, run PC Anywhere IV and select "PC Anywhere Hardware Configuration". Set PC Anywhere to answer after the same number of rings you entered in the SETUP program.

Start Pc Anywhere Host

In the host PC, start PC Anywhere HOST using "EXIT" and select "Allow

incoming calls" option. Using any other HOST mode option will cause the computer to lock up if a fax comes in.

Call The Host And Schedule A Fax
Call the host computer. Schedule a fax for 5 to 10 minutes in the future. The extra time gives you a chance to finish up and disconnect before the SatisFAXtion tries to send the fax. Be sure to disconnect from the host computer using the "EXIT, ALLOW INCOMING CALLS" option.

Pc-Anywhere 4.5 Host Or Remote: Suggested Configuration For Intel Modems & Faxmodems

When configuring PC-Anywhere 4.5 Host or Remote for Intel Modems, choose your modem from the list. If your modem or faxmodem isn't listed, choose the comparable Intel modem from the list:

If you have:	Choose:
SatisFAXtion Modem/350	9600EX
SatisFAXtion Modem/300	9600ex
SatisFAXtion Modem/100	2400EX
Upgraded SatisFAXtion Classic	2400EX MNP
Intel 14.4EX	9600EX
144/144e, 144/144i	14.4EX or 9600EX
96/96e, 96/96i	9600EX
24v/96e, 24v/96i	2400EX (mnp)
24/96i	2400EX (non-mnp)

• Load PC Anywhere v4.5 as a TSR after CASMGR in the AUTOEXEC.BAT

• Set PC Anywhere and CASMGR to answer on ring 2.

• If the fax software allows, set the number of rings before the fax answers to 2.

Testing used FaxWorks Pro v3.0a, CASMGR v1.42, DOWNLOAD.400 v3.15, and DOWNLOAD v3.12.

Configuring Pc-Anywhere 4.5 Host To Allow Fax Or Modem Calls

If you have an upgraded SatisFAXtion Classic or SatisFAXtion Modem/350, you can configure PC-Anywhere Host 4.5 to allow the SatisFAXtion board to receive fax calls while waiting for modem calls. Here's the correct configuration:

1. Use the SatisFAXtion SETUP program to set the faxmodem to answer after the desired number of rings. Specify at least 2 rings if your phone line provides a "distinctive ring". Otherwise, specify 1 (or more if you desire).

2. Configure PC-Anywhere to answer after a minimum of 1 ring. Set the "Connection started by" setting to "Modem response". Set the "Connection ended by" setting to "Carrier Detect (DCD)".

3. If you plan to use one of PC Anywhere's reboot options, make sure

   the CASMGR command is in your AUTOEXEC.BAT file (or the batch file that runs PC Anywhere).

The Procomm Plus for Windows setup program lists these SatisFAXtion Modems:

Upgraded SatisFAXtion Classic
SatisFAXtion Modem/350
SatisFAXtion Modem/100
SatisFAXtion board

This applies to:

Modems and Fax Boards