Networking Connectivity
EtherExpress™ PRO/10+ PCI Adapter
Product discontinuation statement

In May 2001 Intel® announced the discontinuation of the Intel® PRO/10+ PCI Adapter.

The following products will be discontinued:

Product Code Description
PILA8500
PILA8500PAK20
PILA8500PAK5
PILA8500PAK80
PRO/10+ PCI (BNC, TPE, AUI)
PRO/10+ PCI (BNC, TPE, AUI) 20 PACK
PRO/10+ PCI (BNC, TPE, AUI) 5 PACK
PRO/10+ PCI (BNC, TPE, AUI) 80 PACK
PILA8520
PILA8520PAK20
PILA8520PAK5
PILA8520PAK80
PRO/10+ PCI (TPE)
PRO/10+ PCI (TPE) 20 PACK
PRO/10+ PCI (TPE) 5 PACK
PRO/10+ PCI (TPE) 80 PACK
Product Discontinuation Schedule:
PILA8500 April 20, 2001 Last Product Delivery Date
PILA8520 April 20, 2001 Last Product Delivery Date
Q1. Why is Intel® no longer offering the PRO/10+ PCI Adapter?
A1.
This adapter is being discontinued due to customer preference for faster PCI based network adapters such as the Intel® PRO/100 S Desktop Adapter (PILA8460C3) and the PRO/1000 MT Desktop adapter (PWLA8390MT).

Q2. How long will Intel® provide drivers for the PRO/10+ PCI Adapter?
A2.
It is Intel's plan that the driver suite for the PRO/100 adapter family will continue to be backward compatible with the PRO/10+ PCI LAN Adapter.

Q3. How long will Intel® provide support for the PRO/10+ PCI Adapter?
A3.
Free technical troubleshooting information will continue via our online services through November 2004. Telephone and email support via Intel technicians will continue through November 2003.

Q4. What if I have problems with my PRO/10+ PCI Adapter and need an RMA. Will you still honor the warranty?
A4.
The PRO/10+ PCI Adapter has a Limited Lifetime Warranty, which Intel will continue to honor. Adapters replaced under the Warranty will be replaced with the same or similar product. Please see the warranty statement in your user manual for warranty details.

Q5. Since Intel® will no longer offer the PRO/10+ PCI Adapter, are you recommending a different product?
A5.
Yes. We recommend upgrading to the Intel® PRO/1000 MT Desktop adapter (PWLA8390MT), which is Intel's current generation 1000 Mbps adapter.

Discontinued Product Replacement Product
PILA8500 PWLA8390MT
PILA8500PAK20 PWLA8390MTBLK20
PILA8520 PWLA8390MT

This applies to:
EtherExpress™ PRO/10+ PCI Adapter



Solution ID: CS-010557
Date Created: 15-Apr-2004
Last Modified: 17-Jul-2011
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