Software Products
Intel® Rapid Storage Technology (Intel® RST)
Known Compatibility Issues

Known compatibility issues with Intel® Rapid Storage Technology (Intel® RST) are listed below. These issues have been investigated and Intel has determined the root cause is not Intel® RST.

Note Issues that do not yet have a root cause are listed in the Intel Rapid Storage Technology release notes. Intel will attempt to work with the vendors to resolve the compatibility issues.

APC PowerChute* Business Edition

Description:
If you enable the RAID 5 write-back cache and use the PowerChute software to manage your UPS device, Intel® RST is not notified of a transition to battery power. The cache is not flushed and disabled, and data integrity is not maintained during a power loss.

Solution:
For data integrity during a transition to DC power, we recommend you uninstall the PowerChute software and allow the Microsoft* battery driver to manage the UPS device.

Platforms affected: All


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Hitachi* serial ATA hard drives with 3.0Gb/s transfer speeds

Description:
If you receive the error code (STOP: 0x0000007a) during a Microsoft Windows XP* install with Hitachi hard drives, the transfer speeds of the hard drive(s) may be set to 1.5 Gb/s instead of 3.0 Gb/s.

Solution:
Use the Hitachi Feature Tool* utility to set the transfer speeds of the hard drive(s) to 3.0 Gb/s and enable Spread Spectrum Clocking (SSC).

Note: This issue should no longer occur starting with Intel® Matrix Storage Manager version 5.1, even if the transfer speeds are set to 1.5 Gb/s

Platforms affected: ICH7R, ICH7DH


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TrippLite PowerAlert*

Description:
If you enable the RAID 5 write-back cache and use the PowerAlert software to manage your UPS device, Intel® RST is not notified of a transition to battery power. The cache is not flushed and disabled, and data integrity is not maintained during a power loss.

Solution:
For data integrity in the case of a transition to DC power, we recommend that you uninstall the PowerAlert software and allow the Microsoft battery driver to manage the UPS device.

Platforms affected: All

This applies to:

Intel® Rapid Storage Technology (Intel® RST)

Solution ID: CS-020680
Last Modified: 04-Dec-2014
Date Created: 03-Apr-2005