| System (password) reset procedure | How To Guides |
| Where can I find information on troubleshooting my SS4000-E? | How To Guides |
| User guide | How To Guides |
| Error Logging Into Active Directory | FAQs |
| Recovery CD Does Not Recognize Computers Configured to be Members of a Domain | FAQs |
| Enterprise-class versus desktop-class hard drives comparison white paper | Technical Documents |
| User Guide - German | Technical Documents |
| Small and Home-based Business Usage Model | How To Guides |
| Planning for the worst case: the importance of a backup solution | FAQs |
| User Guide - Spanish | Technical Documents |
| Important software update notice | How To Guides |
| User Guide - Traditional Chinese | Technical Documents |
| User Guide - Simplified Chinese | Technical Documents |
| User Guide - Russian [PDF] | Technical Documents |
| Storage System NICs do not Receive DHCP IP Addresses | Known Issues |
| Cannot Authenticate and Access Shared Folders when Using Active Directory | How To Guides |
| User Guide - Korean [PDF] | Technical Documents |
| Why can't I copy large files to an attached USB device? | Technical Documents |
| Should I initialize my RAID array if this is the only option available? | How To Guides |
| Where can I find the latest drivers and firmware for my product? | FAQs |
| With Active Directory Authentication Domain Names must be 15 characters or less | Known Issues |
| GUI Web Pages are not Displayed Properly | FAQs |
| Is Active Directory supported with this product? | FAQs |
| How much storage space can the system provide? | FAQs |
| Intel® Client Backup and Recovery License Re-activation for Hardware Changes | FAQs |
| Email alerting sends carbon copy emails | How To Guides |
| Branch Office Usage Model [PDF] | How To Guides |
| Security Company Usage Model | How To Guides,Technical Documents |
| How do I purchase additional Client Backup and Recovery license keys? | FAQs |
| What is the maximum length for a password? | FAQs |
| What is the maximum length for a user name? | FAQs |
| Deleting a User's Home Directory | How To Guides |
| Can my Macintosh* access the shares? | FAQs |
| How do I setup shared folders and manage my shared folders? | FAQs |
| How do I create a disk backup and restore? | How To Guides |
| When using the user manager, can I sync users/passwords with Active Directory? | FAQs |
| Hard drives should be labeled to prevent data loss | Known Issues |
| RAID initialization may take an extended period of time to complete | FAQs |
| File system requirements for attached USB devices | FAQs |
| Is Intel® Client Backup and Recovery compatible with x64 operating systems? | FAQs |
| Microsoft* Windows Vista* support | How To Guides |
| Does the system use UDP or TCP protocol for NFS file sharing? | How To Guides |
| Considerations When Switching from Local Authentication Mode to Active Directory | How To Guides |
| Where do I find the Intel® Client Backup and Recovery license? | FAQs |
| What are the meanings of the Web User Interface disk hotplug indicators? | Technical Documents |
| Can I use both network connections at the same time? | FAQs |
| A replacement disk must be added to start a RAID rebuild | How To Guides |
| Power Loss Will Terminate Any Backup, Restore or Copy Actions in Progress | FAQs |
| Quick Start User's Guide [PDF] | How To Guides |
| Do the client applications support Windows* Server 2008? | How To Guides |