You can view or update your profile information at any time. Access Your Candidate Profile by entering your user name or email address, and your password.
Forgot your user name?
Select Forgot your user name on the Login page. On the next page, enter your email address* (use the account that you listed when you first applied or created
your profile), then select Validate.
If you never provided your email address, leave the field empty and select Validate. You will be asked to provide some personal information. Fill in the fields, then select Validate to verify if the information you provided matches a unique candidate record.
The system will retrieve your user name along with options to either return to the login page or to use the forgot your password feature if you also need
to obtain your password.
Forgot your password?
Select Forget your password on the Login page. On the next page, enter the user name and email address you entered when setting up your candidate profile. Select OK.
You will receive an e-mail containing instructions on how to change your password.