We derive value from our diverse
stakeholders and maintain formal management systems to engage with, monitor and
learn from them. Our culture of direct communication also helps foster strong
issue- and policy-based relationships.
| Stakeholders |
Tools and Processes |
Benefits |
| Employees
|
Wide-ranging
mechanisms for employees worldwide, including Circuit News, Letters to
the Editor, Business Update Meetings, Executive Open Forums, Write To Know
anonymous Q&A, Open Door process and employee support groups
|
Multiple
processes support direct communication up and down the organization and promote
an environment of diversity and inclusion.
|
| Customers
|
Customer
Excellence Program
|
Objective
customer feedback drives improvement and empowers employees to have a positive
impact on customers and receive an additional day of pay twice a year based on
customer satisfaction.
|
| Suppliers
|
Supplier communications hub
https://supplier.intel.com

Annual Supplier Days

Supplier newsletter
|
Consistent
expectations, positive interactions regarding new priorities and improved
tracking tools for Intel suppliers.

Improved interaction with stakeholders in development of Supplier Code of
Conduct.
|
| Communities
|
Community
Advisory Panels and Perception Surveys
 Community web pages with feedback options
 Extensive working relationships with educators and educational institutions
worldwide

www.intel.com/community
|
Framework
for community relations programs worldwide.

Align tools and evaluation methods with community priorities.

Provide local communities with a broad range of resources. |
| Investors
|
Proactive meetings with social-oriented fund managers and analysts
 Timely interaction with investors and research firms |
Feedback and benchmark data from firms drive improved performance.
 Detailed, firsthand investor insight on emerging issues. |
| Governments and Policy Makers
|
Active
engagement in policy and legislative efforts worldwide

Intel Government Affairs and Public Affairs work together to build Intel's
credibility and win the trust of policy makers
|
Fosters credible and trustworthy
relationships.

Strengthens regard for Intel as a valued corporate citizen.

Creates a supportive public policy environment.
|
| Non-governmental
Organizations |
Issues
meetings, formal dialogues and projects, and multisector efforts
|
Promote mutual understanding on
critical issues. Discussions in 2004 included resource use, supplier
expectations, globalization, executive compensation and more.
|
|
Community engagement
Intel and the CommunityNew Mexico. In 2004,
the Corrales Air Quality Study came to a conclusion after two years of work.
The study sought to determine whether an air quality problem existed in the
Corrales area adjacent to the Intel plant, whether any problems could be
attributed to Intel operations, and finally, whether air pollution could be
contributing to health problems. The study task force included the New Mexico
Environmental Department, the New Mexico Department of Health, local residents,
citizen activists, Intel and local business owners. The results were published
and briefly concluded: "This health risk assessment did not find evidence that
any of the modeled or measured chemicals are associated with increased acute or
chronic health risks.... However, uncertainties associated with the limited
nature of available monitoring and modeling data do exist."
The full study, results and conclusions can be found at
www.nmenv.state.nm.us/aqb/projects/Corrales
The final report included recommendations from various stakeholders on the task
force, including Intel. Task force members unanimously supported 12
recommendations, including the establishment of a forum to focus on
environmental improvements at Intel, more communication about site operations
and continued improvement in regulatory oversight of the facility.
Following the study, Intel reconstituted the site's Community Advisory Panel
(CAP) with advice collected from a formal community survey. We purposely
invited the strongest citizen activist organizations to be members of our CAP.
Although some activists and critics are participating, two of Intel's strongest
critics have declined the standing invitation.
Following the recommendations of the task force study, a Community
Environmental Working Group was established. We invited the same citizen
organizations to become members of this group as well. The Working Group's
meetings are held monthly and are open to the public. Meeting summaries are
published in local newspapers.
John Bartlit, chair of New Mexico Citizens for Clean Air & Water and acting
chair of the Community Environmental Working Group,
gave us his assessment of the group's first months of activity, and of how
Intel can improve its environmental standing in New Mexico in 2005:
"In the first five monthly meetings, a new means of public interaction uncovered
four new possibilities to help ease Intel's air emissions. In late summer 2004,
the Working Group took to the task of environmental improvement. The Working
Group includes long-time 'green' activists, local critics of Intel, other
community voices and two from Intel. A green activist acts as chair. The hope
is to replace the old ways of interacting with new ones that yield continuously
better results for all concerned, a mindset that Intel uses well for improving
chips. The Working Group's 'principles of progress' include:
 |
Focus on any chance to make environmental gains, not on judging
health effects or whose position is more perfect. |
 |
 |
 |
Regularly measure, record and publicly report on trends, as in
air emissions. |
 |
 |
 |
Publicly
report in new ways that cut the 'spin'; all sides use too much spin on public
issues. |
 |
 |
 |
Give
credit for improvement everywhere it is due: critic, regulator, Intel engineer
or fiscal officer. |
 |
Intel can do two things to maintain credibility in these forums: 1) give credit
when due to local stakeholders; and 2) disclose research and report progress on
implementing new wafer cleaning technologies, such as super-critical CO2."
Government affairs
Respected and credible voice. Intel operates a
worldwide Government Affairs organization to foster and maintain relationships
with government leaders. We strive to be helpful as governments develop public
policy in areas where we have competence. Additionally, we work to promote
collaboration in the marketplace by hosting government officials from around
the world at our sites. In compliance with applicable lobbying laws, we
participate in lobbying in many of our site communities on issues that are
important to our company and our industry. State lobbying expenditure reports
are available within each state's appropriate oversight organization. Intel
files reports detailing federal lobbying expenditures and activities at
http://query.nictusa.com/cgi-bin/dcdev/forms/C00125641
Public policy priorities. Intel engages with
governments on wide-ranging policies that affect our business, our employees
and our customers around the world. A summary of our key positions follows.
Free trade. Intel works with governments around the world to reduce
barriers to trade and encourage the flow of goods and services across borders.
We advocate multilateral, regional and bilateral trade agreements to accomplish
these goals.
Wired and wireless broadband deployment. We believe that broadband
services are key to growth in the technology sector and will play an important
role in economic expansion. Information access can be a major catalyst for the
economy, bringing the social benefits of technology to healthcare and
education, and providing accessible government to rural and developing areas
around the world.
Digital rights management. Intel respects intellectual property rights
and opposes piracy. We continue to work with content owners to help protect
their property, while allowing consumers to enjoy digital content. Intel
believes that combating piracy requires a combination of technical solutions,
new business models, enforcement of existing laws and consumer education.
Education. We believe that education plays a vital role in the growth of
a global, knowledge-based economy. We support initiatives that promote math,
science and engineering; increased investment in education that demonstrates
positive results; and the development and support of high-quality teachers.
Environment. We take a proactive approach to working with government
agencies worldwide, helping to craft environmental policy that advances
sustainability while preserving our ability to innovate and operate.
In response to government initiatives worldwide, high-tech companies are now
addressing the elimination of lead from electronic products. Intel's approach
has been to invest in developing lead-free technologies while working closely
with governments to address applications for which lead-free technology is not
yet available. We support harmonization to ensure that these requirements are
implemented in a consistent manner globally.
Political contributions. Intel Political Action
Committee (IPAC). IPAC was created in 1980 to allow employees to
support candidates whose legislative goals coincide with Intel's public policy
priorities. An IPAC Steering Committee meets periodically to review and
evaluate candidate requests.
U.S. Congressional and State legislative candidates are eligible to receive IPAC
contributions. Candidates are evaluated according to their voting record on
Intel's public policy priorities, support and concern for Intel Values, and
presence and engagement in Intel communities. The committee also considers
individual Intel employee recommendations.
IPAC does not contribute to presidential campaigns, past campaign debt or
political parties. Intel discloses IPAC contributions made and received in
reports filed with the U.S. Federal Election Commission at
http://query.nictusa.com/cgi-bin/dcdev/forms/C00125641
Intel corporate contributions.
Intel does not contribute corporate funds to federal candidates or political
parties. Our operating sites in the U.S. contribute to local candidates and
issues as permitted by law and to political action committees of organizations
with which we share interests. At this time, we do not centrally track these
site-based contributions.