Corporate Responsibility
Corporate Performance | Stakeholder Relationships
Organizational Profile Everywhere Matters Stakeholder Relationships Performance Summary Goals and Targets Ethics and Compliance Economic Performance
Included on this page:
Intel stakeholders are diverse — in geography, perspective and interests. However, they all have Intel in common. They may be our employees, suppliers or customers. They may live in the communities in which we operate or be influenced by the policies we set or the legislation that touches the way we do business globally. They are our stockholders, peer companies and the educational institutions with which we work. A few examples of our many stakeholder engagements follow.



Intel Ireland was commended for community environmental initiatives.
Stakeholder Group Engagement Process Outcomes
Employees Daily Circuit News and Letters to the Editor

Business Update Meetings

Quarterly In-Reviews

Write To Know anonymous Q&A and Open Door process

Diverse employee support groups

Executive Open Forums
Global Employee Survey (GES) and results lead to numerous strategic planning decisions and high-level initiatives.
Customers Customer Excellence Program: Data helps determine how we can best use our resources to improve processes, procedures and products in response to customer feedback. Top customer priorities gleaned from the program include product attributes such as ease of use, thermals and packaging, product features and performance characteristics, as well as product life-cycle management and account management.
Suppliers Supplier communications hub: supplier.intel.com

Annual Supplier Days

Supplier newsletter

Supplier feedback on web tools, purchasing and Resource Center improvements
Intel Supplier Days lead to consistent expectations, interactions about new priorities and improved tracking tools for Intel suppliers.
Communities Community Perception Surveys

Community Advisory Panels

Community web pages with feedback options

Extensive working relationships with educators and educational institutions worldwide

www.intel.com/community
Community involvement programs that provide value to local stakeholders

A common framework for our community relations programs worldwide

Effective tools and evaluation methods in light of community priorities

See examples of our work with educational stakeholders.
Investors Formal scheduled meetings with social-oriented analysts

Ongoing discussions and engagements with research firms such as Investor Responsibility Research Center (IRRC) and KLD Research & Analytics

Timely and accurate responses to investor queries
Feedback and benchmark data from rating and ranking forms

Knowledge gained from meetings with Calvert Group, Citigroup Asset Management, IRRC, ISIS, KLD, Trillium, Walden Asset Management, faith-based investor groups, and many more.
Governments and
Policy Makers
Active engagement in policy and legislative activities in all major Intel geographies

Intel regional Governmental Affairs Councils coordinate efforts at national and local levels.

Intel Governmental Affairs and Public Affairs work together to build Intel's role as a trusted adviser.
Direct and straightforward approach with government officials worldwide promotes credibility and trustworthy relationships.

Our objective is to maintain a supportive public policy environment and to assure that governments regard Intel as a valued corporate citizen.
Policy Makers
Social Responsibility in Europe. As an active member of CSR Europe, Intel participates on the Steering Team that oversees the organization's engagement in the European Multi-Stakeholder Forum on Corporate Social Responsibility (CSR). Bringing together European employers, federations, business networks, trade unions and non-governmental organizations, the forum is designed to promote innovation, convergence and transparency in existing CSR practices and tools. These include codes of conduct, labels, reports and management instruments. Through a series of thematic roundtables during 2003, members exchanged information on effective practices and assessed the appropriateness of establishing common guiding principles for CSR practices and instruments. Given our specific business focus and experience, we have participated in talks directly with CSR Europe as a formal stakeholder on the organization's Convergence and Transparency Roundtable.

Investors
Looking Beyond Performance. Intel stockholders care about more than financial performance. Increasingly, they also want to know about our social responsibility efforts. To keep them informed, we hold a series of corporate responsibility analyst meetings each year. In 2003, we met with groups in California, Massachusetts, New York, Washington, D.C. and Amsterdam. Among those we met with were Calvert Group, Catholic Healthcare Investment Trust, Citigroup Asset Management, Domini, Dreyfus, Harris Bretall, IRRC, KLD, Rockefeller, Trillium Asset Management, Walden Asset Management, and the Presbyterian Church USA. We also held discussions by teleconference and responded to surveys from the Carbon Disclosure Project, Dow Jones Sustainability Index, Ethibel, Ethical Investment Research Service, Innovest, Institutional Shareholder Services, Oekom Research and others. We value the scrutiny, ideas and insight of our stockholders.

Communities
Local Engagement in New Mexico. Intel New Mexico has been participating in the New Mexico Environment Department (NMED) air quality study. The sampling phase of the study is complete, and final results from the health risk assessment as well as proceedings of all public meetings and the report are posted on the Internet at

www.nmenv.state.nm.us/aqb/projects/Corrales

Despite reassuring results from the air quality study, we remain committed to continuous improvement and engagement with the local community. Our New Mexico site continues to take additional steps to enhance communication and environmental factors.

Intel New Mexico has established a public forum and visited door-to-door with adjacent neighbors to hear their comments about our emissions and operations. The process has resulted in facility improvements, including the installation of additional abatement equipment to reduce noise and emission levels. The forums have enabled Intel to garner valuable community input concerning our update to the site's risk assessment effort.

Finding a Solution for the City of Folsom. A year ago, it seemed like an intractable problem: The City of Folsom needed to build affordable housing under court order and looked to Intel for help. We owned vacant land in the City near our 185-acre campus but intended to use it for future expansion. Nearby homeowners were concerned that any further development on Intel land might eliminate a valuable stand of trees and degrade the surrounding environment. We saw opportunity rather than a problem. After a year of dialogue and planning, we crafted an innovative solution that preserved the trees, provided for affordable housing in the City on a more suitable part of our property and preserved the company's ability to grow.

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