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Technical Support
 
If you are having trouble accessing features on the Intel Education website, check below to see if you have the necessary system settings and software to view the material.
 
 
Recommended system settings
 
Popups
If you don't get a response when you click a button or link, you may have a popup blocker in effect. You will need to allow your browser to show popup windows while you are visiting our site.

Connection speed
56k or faster

Screen Resolution
800 x 600 or greater

Web Browsers
Microsoft Windows*:
Microsoft Internet Explorer* 6.0 or later version
Netscape Navigator* 6.2 or later version
Mozilla Firefox* 1.0.6 or later version
Mac OS*:
Netscape Navigator* 6.2 or later version
Mozilla Firefox* 1.0.6 or later version
Safari* 2.0.4 or later version

Hardware
Microsoft Windows*:
IntelŪ PentiumŪ processor 200MHz or better
Microsoft Windows* XP
256MB or higher of RAM
Mac OS*:
Mac OS X* or later
256MB or higher of RAM
 
 
Required software
 
Some site features require specific software or browser plug-ins to be installed.

PDF files of teacher materials
Adobe Acrobat Reader* 4.0 or later version
Videos
One of the following:
Microsoft MediaPlayer* 7.1 or later version
RealOne*
Apple QuickTime* 4.0 or later version
Showing Evidence, Seeing Reason and Visual Ranking
Macromedia Flash* Player* 7.0 or later version
Designing Effective Projects
A variety of file types may be included as part of a unit plan. Listed below are the file extensions you may encounter and a link to a viewer for each.

.doc
.pdf
.ppt
.pub
.xls
.zip

Microsoft Word Viewer*
Adobe Acrobat Viewer*
Microsoft PowerPoint Viewer*
Microsoft Publisher*
Microsoft Excel Viewer*
WinZip* or similar
Learning with Handhelds
Pages viewable on a mobile device (e.g. PDA) require one of the following:
Pocket PC* 2000 or later version
Palm OS* 4.0 or later version
Symbian OS (for cell phones)
 






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Intel® Education Initiative