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Technical Support
 
If you are having trouble accessing features on the Intel® Education website, check below to see if you have the necessary system settings and software to view the material.
 
 
Recommended system settings
 
Popups
If you don't get a response when you click a button or link, you may have a popup blocker in effect. You will need to allow your browser to show popup windows while you are visiting our site.

Connection speed
56k or faster

Screen Resolution
800 x 600 or greater

Web Browsers
Microsoft Windows*:
Microsoft Internet Explorer* 6.0 or later version
Mozilla Firefox* 3.0 or later version
Mac OS*:
Mozilla Firefox* 3.0 or later version
Safari* 2.0.4 or later version

Hardware
Microsoft Windows*:
IntelŪ PentiumŪ processor 200MHz or better
Microsoft Windows* XP
256MB or higher of RAM
Mac OS*:
Mac OS X* or later
256MB or higher of RAM
 
 
Required software
 
Some site features require specific software or browser plug-ins to be installed.

PDF files of teacher materials
Adobe Acrobat Reader* 4.0 or later version
Videos
One of the following:
Microsoft MediaPlayer* 7.1 or later version
RealOne*
Apple QuickTime* 4.0 or later version
Showing Evidence, Seeing Reason, Visual Ranking and Intel Education Help Guide
Adobe Flash* Player* 8.0 or later version
Assessing Projects and Intel Teach Elements short courses
Adobe Flash* Player* 8.0 or later version, optimum screen resolution of 1024 x 768
Designing Effective Projects
A variety of file types may be included as part of a unit plan. Listed below are the file extensions you may encounter and a link to a viewer for each.

.doc
.pdf
.ppt
.pub
.xls
.zip

Microsoft Word Viewer*
Adobe Acrobat Viewer*
Microsoft PowerPoint Viewer*
Microsoft Publisher*
Microsoft Excel Viewer*
WinZip* or similar
 






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