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One of the best resources for improving the upkeep of the technology in your
school is the very reason it exists: students. For many students, technology is
one of the most engaging tools they use every day. Their expertise can often
outstrip many users, so make the most of it with the right kind of boundaries.
Students as Technology Leaders
A Tech Team is a group of students who meet on a regular basis to provide
technology support for teachers and students. Members are trained to
troubleshoot, maintain equipment, and help teachers use technology more
effectively. The team can be led by a teacher, media specialist, or technology
coordinator. Members not only assist teachers but also support office staff,
aides, custodial staff, and parent volunteers. In addition, members become peer
resources for other students learning to use technology.
Why Have a Tech Team
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Technology Integration and Support: Their general function is to smooth the
speed bumps of technology and create a support network for teachers and other
students.
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Student Development: On a higher level, as members of a team, students learn
how to cooperate in a group, take on additional responsibility, and gain
confidence as they provide assistance to staff and students.
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Additional Resources: They can provide relief for the school's technology
facilitator or coordinator. Minor, everyday technology glitches can be solved
by students, freeing up the technology facilitator to deal with larger issues.
Setting Up a Tech Team
Follow these steps to set up the best possible squad of helpers.
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Decide How the Team Will Be Structured
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Establish How Members Are Selected
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Assess Technology Skills Prior to Beginning
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Assign Meeting Times
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Determine the Team's Focus
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Create Clear Communication
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Establish an Evaluation System
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Recognize the Team's Efforts
Planning for a Tech Team
To help maximize your Tech Team, be sure to complete the following
preparations.
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Inventory Hardware
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Identify Computers
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Divide and Conquer
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Create a Troubleshooting Form
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Maintain a Service Log
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Roles and Responsibilities
Training Tech Team Members
Members of the Tech Team need to be trained in basic hardware troubleshooting
and maintenance of the following.
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Digital Video and Audio
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Cleaning—keyboards, screens
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Connections—checking power cords and network cords
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Printers—paper jams and ink/toner cartridges
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Projectors
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Scanners
They also need to understand operating system software and school/district
specific programs.
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Operating Systems
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Network Connection
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Selecting a Printer
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Navigation Troubleshooting
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Word Processing Skills
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Specific Software Applications
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Filesharing or Log-on Procedures
Adapted from an Interview with
Kristin Kuntz
Rock Creek Elementary
Beaverton, Oregon
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