An Introduction to Multimedia Services
Adding video to voice and text applications to create multimedia
services is an important development, which promises to provide
a robust new revenue stream for service providers and greatly
enhance enterprise solutions, including the contact center. This
paper explores market segment trends, multimedia services, key
multimedia standards, and the technical components needed to
deliver multimedia services effectively. Sections on host media
processing and AdvancedTCA* demonstrate how Intel® products
can make the move to multimedia faster and more cost effective.
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