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Taking Total Authentication Solutions to the Next Generation

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Challenges
• Implementing and managing multifactor authentication is often costly and complex.
• Hardware, software, and mobile tokens are the target of increasing threats.
• Hardware tokens are costly and inconvenient; software tokens are less secure.

Solution
• The Total Authentication Solution from IBM Identity and Access Management Services offers a secure, centralized, and token-agnostic authentication infrastructure.
• Intel® Identity Protection Technology (Intel® IPT) is an embedded hardware token capability that integrates seamlessly with the Total Authentication Solution to simplify token distribution, revocation, and management. Intel IPT comes standard in select Intel® processor-based PCs, Ultrabooks™, and tablets.
• IBM Security Services offers consulting, design, and implementation services to support complete strong authentication solutions.

Tokens increasingly unsafe, costly, and unpopular
Hardware and software tokens have been an essential element in multifactor authentication efforts for more than a decade. Today, organizations recognize that it’s time for next-generation, enterprise-wide authentication featuring token solutions that are safer and easier to use.

One issue driving the need for change is that hackers and thieves are catching up to traditional token technologies. Over the past two years, hackers have launched increasingly sophisticated—and successful—cyber attacks that specifically target tokens. Hardware, software, and mobile tokens have all been attacked, which has left enterprises, and their customers, feeling vulnerable.

Other issues related to tokens have long been recognized; tokens are costly, difficult to implement and manage, and often extremely unpopular with employees. Physical tokens can be lost, damaged, or broken, causing frequent calls to enterprise help desks. Some businesses estimate that up to 30 percent of help-desk calls are token-related. At one Fortune 500 enterprise, the winners for a best costume contest dressed as tokens and were booed by laughing colleagues.

Clearly, organizations need a smarter way to move forward. Multifactor authentication remains essential, but businesses need end-to-end authentication solutions that enable them to adopt tokens that are safer, less costly, and easier to manage.