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Boston Medical Center Case Study

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Boston Medical Center Case Study

Business Need
Boston Medical Center (BMC) needed to find ways to lower its operational costs to work within smaller budgets despite of exploding data volumes, a sprawling server farm and 6,000 desktop users who needed access to clinical applications for patient care.

Solution
The hospital pursued a data center virtualization strategy to simplify and consolidate storage, servers and desktops into an easy-to-manage, centralized solution that helps drive down operating costs. BMC used Dell PowerEdge* servers with Intel® Xeon® processors, Dell EqualLogic* storage and VMware.

In a time of falling budgets, that free care creates a tough financial challenge for the 639-bed hospital in Boston’s South End. Created in a 1996 merger between the former Boston City Hospital—the first municipal hospital in the United States—and Boston University Medical School, Boston Medical Center has 4,723 employees, including 1,400 physicians and 1,600 nurses. With its long history of serving the local urban community and low-income families, the hospital has special facilities, including a food pantry against which doctors can write prescriptions. It also boasts state-of-the art technology such as the CyberKnife System* for treating tumors that were once thought inoperable, which attracts patients from all over the country.

In keeping with its mission, the hospital views its IT infrastructure as an opportunity to improve efficiency and lower the cost of care while providing the best clinical and administrative systems available. “We don’t have the money and the budgets that we’ve had in the past,” says Brad Blake, chief technology officer for Boston Medical Center. “When we perform our work processes, we have to ensure that we execute on them as efficiently and as effectively as possible. Information technology provides us the ability to run our processes just as well as we’ve done in the past, but in a much more efficient and effective manner.”

Read the full Boston Medical Center Case Study.