Security administrators are assailed by increasing costs, threats, and business requirements. Each desk-side visit caused by malware or other threats can cost $250. That’s expensive. It’s also a challenge to physically reach every user’s desk. Remote offices, teleworkers, and mobile employees depend on service desk calls and overnight shipments to the service depot. These busy users often ignore problems, working on noncompliant, vulnerable systems until a catastrophic failure, a lockout, or disruption by malware. At the same time, the endpoint threat landscape grows more dangerous by the day. Cybercriminals move quickly to exploit each new vulnerability, using botnets and websites to propagate stealthy and zero-day malware. And some malware can now deactivate operating system (OS)-level countermeasures, giving attackers command of system resources.