IT Enhances Remote Management with Intel® Core™ i5 vPro™: Study

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IT Enhances Remote Management with Intel® Core™ i5 vPro™: Study

Large insurance company upgrades IT maintenance with 2nd generation Intel® Core™ i5 vPro™ processor

Delta Lloyd Group is a large financial services organization headquartered in the Netherlands. With over 5,000 employees working for the Group, maintaining staff computers is no small task. The organization has taken advantage of a recent refresh of its IT hardware to enhance maintenance processes using the remote management features in Intel® Core™ i5 vPro™ processors. Support staff can now deliver software patches and upgrades remotely at night, minimizing interference to business processes and boosting productivity.

Challenges
• Renewing IT: Delta Lloyd Group decided to undertake a periodic refresh of the computers used by staff to ensure continued high performance.

• Strategic approach: It identified an opportunity to improve IT maintenance processes using the remote management features in new processors.

• Reducing interference: IT technicians aimed to minimize disruption to staff when undertaking maintenance and upgrades.

Solutions
• Solid platform: Delta Lloyd Group has deployed 4,600 new computers powered by 1st and 2nd generation Intel Core i5 vPro processors.

• Remote control: IT staff established a remote connection with the computers using Microsoft System Center Configuration Manager* (Microsoft SCCM*).

• Intel support: With help from Intel, they configured the system to deliver maintenance over the company’s network.

Read the full IT Enhances Remote Management with Intel® Core™ i5 vPro™ Case Study.