Executive Summary
Over the past two years, the State of Indiana’s IT division, the Indiana Office of Technology (IOT), has been deploying desktop PCs with Intel® Core™2 processor with Intel® vPro™ technology to improve remote patching. Recently, IOT expanded remote patch management into their wireless environment by deploying laptops with Intel vPro technology. IOT then investigated the benefits of using a management application, Microsoft SCCM,* enabled by Intel vPro technology, to remotely patch even wireless laptops that are powered off at the start of the patching cycle. Results of the investigation show that remote patching of wireless laptops can significantly reduce the number of patch failures and cut the IT time typically spent on desk-side resolution of patch issues. In turn, these factors accelerate the time to patch saturation. Based on the results of their study, IOT projects a break-even point in year two, with a projected positive ROI of 405%, and projected cumulative net savings of over $117,000 within five years. IOT expects that implementing other features of Intel vPro technology for wired and wireless PCs could deliver additional benefits as well, including faster problem resolution and less user downtime.
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Executive Summary
Over the past two years, the State of Indiana’s IT division, the Indiana Office of Technology (IOT), has been deploying desktop PCs with Intel® Core™2 processor with Intel® vPro™ technology to improve remote patching. Recently, IOT expanded remote patch management into their wireless environment by deploying laptops with Intel vPro technology. IOT then investigated the benefits of using a management application, Microsoft SCCM,* enabled by Intel vPro technology, to remotely patch even wireless laptops that are powered off at the start of the patching cycle. Results of the investigation show that remote patching of wireless laptops can significantly reduce the number of patch failures and cut the IT time typically spent on desk-side resolution of patch issues. In turn, these factors accelerate the time to patch saturation. Based on the results of their study, IOT projects a break-even point in year two, with a projected positive ROI of 405%, and projected cumulative net savings of over $117,000 within five years. IOT expects that implementing other features of Intel vPro technology for wired and wireless PCs could deliver additional benefits as well, including faster problem resolution and less user downtime.
