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Error When Updating Intel® RAID Controller Firmware for Intel® RAID Controllers RS2BL040 or RS2BL080


Last Reviewed: 02-Feb-2016
Article ID: 000007548


Symptom(s):

When updating firmware on Intel® RAID Controller RS2BL040 or RS2BL080 using CmdTool2, you can experience the following error:

Adaptor 0: Intel® RAID Controller RS2BL040
Vendor ID: 0x1000, Device ID: 0x0079

Package version on the controller: 12.7.0-0007
Package version of the image file: 12.12.0-0124
Download Completed.
Flashing image to adapter...
Firmware Failed to Flash flash. Stop!!!

FW error description:
The requested command cannot be completed as the image is corrupted.

Exit Code: 0x13


Cause:

The firmware installed on the controller is too old.


Solution:

First update firmware to version 12.12.0-0036. Then update to latest version.