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Options for Identifying Your Intel® China Boxed Processor

Last Reviewed: 17-Jan-2017
Article ID: 000006833

We recommend that you use WeChat* to identify your processor:

  1. Follow the official Intel customer support account by searching for IntelCustomerSupport, or by scanning the 2D Matrix shown.
  2. Send messages using 11# Processor Serial Number (Example: 11#LLW1GC*JEY9S) or click Scan it in the self-service menu.
Note WeChat China Boxed Processor identification is applicable for China customers only. To claim warranty for China Boxed Processor, contact Intel Customer Support in China.

There are two other options you can use to identify your processor:

Related topics
How to identify my desktop processor and fan markings for warranty requests
Processor warranty information