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Support

FAQ for Intel® PROSet/Wireless Software and Windows* XP


Last Reviewed: 23-Sep-2016
Article ID: 000005993

Click on the questions to expand the content:

Intel® PROSet/Wireless Software

Can I control how Intel® PROSet/Wireless Software displays information in Windows XP*?

Yes. If you are using Intel® PROSet/Wireless Software to manage your Wi-Fi adapter, you can control how it behaves and displays information.

To access the Application Settings Window, follow these steps:

  1. Click Start > All Programs > Intel PROSet Wireless > Wi-Fi Connection Utility.
  2. Click Tools > Application Settings.
    Screen shot of application settings window
How do I manage the Wi-Fi adapter with Intel® PROSet/Wireless Software in Windows XP*?

Intel® PROSet/Wireless Software helps set up, edit, and manage network profiles to connect to a network. It also includes advanced settings such as power management and channel selection for setting up ad-hoc networks.

To disable Windows XP* Wireless Zero Configuration* and use Intel PROSet/Wireless Software as your Wi-Fi manager:

  1. Click Start > Settings > Control Panel.
  2. Double-click Network Connections.
  3. Right-click Wireless Network Connection.
  4. Click Properties.
  5. Click Wireless Networks tab.
  6. Clear the Use Windows to configure my wireless network settings check box.
  7. Click OK. This confirms the Intel PROSet/Wireless Connection Utility is configured to manage your network profiles.
Note

Verify that the Intel PROSet/Wireless Software Tools > Application Settings option Notify when another application uses the wireless adapter is selected. This option prompts you when Windows XP Wireless Zero Configuration starts to manage your network profiles.

How do you open and close Intel® PROSet/Wireless WiFi Connection Utility in Windows XP*?

To open the Intel® PROSet/Wireless WiFi Connection Utility, click Start > All Programs > Intel PROSet Wireless > WiFi Connection Utility.

To close, click File > Exit. Click the Close button (X) located in the top right corner of the main window.

What are Intel® PROSet/Wireless Software tool tips and desktop alerts in Windows XP*?

Tool tips
Roll the mouse over the icon to display tool tip text for each connection state.
Example screen shot of tool tip

Desktop alerts and notifications
When user action is required, a desktop alert displays. If you click the alert, an appropriate action is taken. To see desktop alerts and notifications, enable these settings.

  1. Click Tools > Application Settings from the main window.
  2. In the Advanced Settings dialog box, under Notifications, click Show Alert Notifications and Show Information Notifications
  3. Click OK.
  4. Turn on the WiFi radio from the main window.

Wi-Fi

How do you create a personal Wi-Fi security profile in Windows XP*?

See Wi-Fi network profiles page for details on how to create a profile.

What does each one of the Wi-Fi taskbar icons in Windows XP* mean?

Wi-Fi off
This icon is white with a red x on it and remains static. To transmit or receive data, right-click the icon and click Wi-Fi On.
Screen shot of Wi-Fi icon in the "Off" state

Searching for Wi-Fi networks
This icon is white and animated, and if it is in the taskbar it means that the adapter is currently searching for a Wi-Fi network.
Screen shot of Wi-Fi icon in the "Searching" state

No Wi-Fi networks found
This icon is red. To force a scan, double-click the icon to launch the Intel® PROSet/Wireless Software Connection Utility, and click Refresh.
Screen shot of Wi-Fi icon in the "Network not found" state

Wi-Fi networks found
This icon is yellow. Double-click the icon to display the list of available networks, select the network, and click Connect.
Screen shot of Wi-Fi icon in the "Networks Found" state

Authentication failed
This icon is green with a yellow warning triangle, and indicates that the Wi-Fi network cannot be authenticated.
Screen shot of Wi-Fi icon in the "Authentification Failed" state

Connecting to a Wi-Fi network
This icon is green with animated waves that reflect the signal quality.
Screen shot of Wi-Fi icon in the "Connecting" state

Connected to a Wi-Fi network
When connected, the icon is static with green waves that reflect the signal quality. The more waves there are, the better the signal quality.
Screen shot of Wi-Fi icon in the "Connected" state

How do I create a secure personal security profile in Windows XP*?
  1. Click Start > All Programs > Intel PROSet Wireless > WiFi Connection Utility.
Note All users wishing to connect to the ad hoc network must configure their computers as shown in the following steps. The same Wireless Network Name (SSID) and password must be configured for a proper connection.
  1. Click Profiles.
  2. Click Add.
  3. Type a Profile Name and a Wireless Network Name (SSID).
  4. Select Device to Device (ad-hoc) radio button to connect directly to other computers.
    Screenshot of WiFi Connection Utility with the device-to-device radio button selected
  5. Click Next.
  6. Select Personal Security and choose an option from Security Settings. WEP - 128-bit is used in this example.
  7. Type a Wireless Security Password (Encryption Key).
    Screenshot of WiFi Connection Utility with a password entered
  8. Click OK.
  9. Ensure the Wi-Fi radio is turned on.
  10. All intended users scroll to adhoc profile on their PCs and click Connect.
    Screen shot of the profiles window
What are Wi-Fi profiles? 

A profile is a saved group of network settings. They are displayed in the Profiles list. Profiles are useful when moving from one Wi-Fi network to another. Different profiles can be configured for each Wi-Fi. Profile settings include the network name (SSID), operating mode, and security settings.
A profile is created when you connect to a Wi-Fi network.

  1. Click Start > All Programs > Intel PROSet Wireless > WiFi Connection Utility.
  2. Select a network from the WiFi Networks list.
  3. Click Connect.
  4. If the Wi-Fi network requires a WEP password or encryption key, you are prompted to enter this information prior to connection. To change the security options, click Advanced to open Configure WiFi Settings.
  5. Click OK to connect. A profile is created and added to the Profiles list.

Profiles List
The Profiles list displays existing profiles. When you come within range of a Wi-Fi network, Intel® PROSet/Wireless Software scans the Profile List to see if there is a match. If a match is found, you are automatically connected to the network.

  1. Click Profiles from the Intel® PROSet/Wireless Software main window.
  2. You can add profiles if you know the WiFi Network Name and settings. Profiles can also be removed.
  3. Use the up-arrow to move the position of a selected profile up in the profiles list. Use the down-arrow to move the position of a selected profile down in the profiles list.

The Create WiFi Profile manager guides you through the settings required to connect with the Wi-Fi network. On completion, the profile is saved and added to the Profiles list. The next time you are within range of this Wi-Fi network you are automatically connected.
Screen shot of WiFi connection utility profiles window demonstrating connected WiFi networks

Terms

Profile Name
Profiles are network settings that allow your Wi-Fi adapter to connect to a network access point (Network [Infrastructure] mode) or computer (Device to Device [ad hoc] mode) which does not use an access point.

Network Name (Profile Name or SSID)
The name of the Wi-Fi network that the adapter is connected to. The Name column displays the SSID or the Profile name if a profile for the network is available.

Connection Icons
The following network profile status icons indicate different connection states of the adapter with a Wi-Fi network, type of operating mode being used, and whether network security is being used.

Blue circle: The Wi-Fi adapter is associated with an access point or computer (ad hoc mode). If a profile has 802.1x security enabled, this indicates that the Wi-Fi adapter is associated and authenticated.
Blue Circle Icon

Indicates Infrastructure mode:
Infrastructure mode icon

Indicates Device to Device (ad hoc) mode:
Ad hoc icon

The WiFi network uses Security Encryption:
Security encryption icon

Arrows
Position profiles in a preferred order for auto-connection. Use the up and own arrows to move the position of a selected profile.

Connect
If the network is in range, and the profile matches the configuration of the network, then a connection is made.

Add
Opens the Create WiFi Profile General Settings, which is used to create a new profile.

Remove
Remove a selected profile from the Profile list.

Properties
Enables you to edit an existing profile.

Export/Import
Allows you to import and export user-based profiles to and from the Profiles list. Wi-Fi profiles can be automatically imported into the Profiles list.
import/export icon

Close
Close the profile management window.

What are the steps to edit or remove a Wi-Fi profile in Windows XP*?
Note A password is required to edit or remove Wi-Fi profiles that are password protected. If you don't have the password, contact your administrator. There is no process available to reset the password.

Edit a profile
  1. Click Start > All Programs > Intel PROSet Wireless > WiFi Connection Utility.
  2. Click Profiles in the Intel® PROSet/Wireless Software main window.
  3. Select the profile to edit from the Profiles list.
  4. Click Properties to open the WiFi Profile Properties general settings.
  5. Click Next and Back to navigate through the General and Security settings.
  6. Click OK to save the current settings and exit. Click Cancel to exit without saving changes.

Remove a profile
  1. Click Profiles in the Intel® PROSet/Wireless Software main window.
  2. Select the profile from the list.
  3. Click Remove.
  4. You are notified that Selected profiles will be permanently removed. Do you want to continue? Click Yes. One of two transactions takes place:
    1. The profile is removed from the Profiles list.
    2. You are notified that Profile name is active and will be permanently removed. Do you want to continue? Click Yes. The profile is removed from the Profiles list.
How do you use WPA2 with Windows XP Service Pack 2*?

If Windows XP Service Pack 2* is installed, Wireless Zero Configuration (WZC) does not allow the Wi-Fi Protected Access 2 (WPA2) encryption type. See Microsoft* instructions for using WPA2 wireless security with Windows XP Service Pack 2.

Windows XP Service Pack 3* allows the use of WPA2 under WZC.

Where are the Wi-Fi network adapter properties in Windows XP*?

The Intel® PROSet/Wireless WiFi Connection Utility provides information on the device properties for the Wi-Fi adapter installed on your computer.

Use the following steps to view the adapter properties.

  1. Click Start > All Programs > Intel PROSET Wireless.
  2. Click Intel® PROSet/Wireless Wi-Fi Connection Utility.
  3. Click Advanced Adapter Settings.

Other

Where can I find more information on the advanced statistics in Windows XP*?

The Intel® PROSet/Wireless Connection Utility provides you with detailed information on how the adapter communicates with an access point.

Use the following steps to access this information.

  1. Click Start > All Programs > Intel PROSet Wireless.
  2. Click Intel® PROSet/Wireless Wi-Fi Connection Utility.
  3. Click Advanced > Advanced Statistics.
Note Click Reset Stats to reset the adapter statistical counters back to zero and begin taking new data measurements.

Statistics
Association: If the adapter finds an access point to communicate with, the value is within range. Otherwise, the value is out of range.

  • AP MAC Address: The twelve digit MAC address (00:40:96:31:1C:05) of the AP.
  • Number of associations: The number of times the access point has found the adapter.
  • AP count: The number of available access points within range of the Wi-Fi adapter.
  • Number of full scans: The number of times the adapter has scanned all channels for receiving information.
  • Number of partial scans: The number of scans that have been terminated.

Roaming
This information contains counters that are related to reasons for the adapter roaming. Roaming occurs when an adapter communicates with one access point and then communicates with another for better signal strength.

  • Roaming Count: The number of times that roaming occurred.
  • AP did not transmit: The adapter did not receive radio transmission from the access point. You may need to reset the access point.
  • Poor beacon quality: The signal quality is too low to sustain communication with the access point. Either you have moved the adapter outside the coverage area of the access point, or the access point device address has been changed.
  • AP load balancing: The access point ended its association with the adapter based on the access point's inability to maintain communication with all its associated adapters. Too many adapters are trying to communicate with one access point.
  • AP RSSI too low: The Receive Signal Strength Indicator (RSSI) is too low to maintain an association with the adapter. You might have moved outside the coverage area of the access point or the access point could have increased its data rate.
  • Poor channel quality: The quality of the channel is low and caused the adapter to look for another access point.
  • AP dropped mobile unit: The access point dropped a computer from the list of recognizable mobile devices. The computer must re-associate with an access point.

Miscellaneous
Use this information to determine if an association with a different access point increases performance and helps maintain the highest possible data rate.

  • Received Beacons: Number of beacons received by the adapter.
  • Percent missed Beacons: Percent value for missed beacons.
  • Percent transmit errors: The percentage of data transmissions that had errors.
  • Signal Strength: Signal strength of the access point that the adapter communicates with displayed in decibels (dBm).

Transmit/Receive (Tx/Rx) Statistics
Displays percent values for non-directed and directed packets.

  • Total host packets: The sum total number of directed and non-directed packets counts.
  • Non-directed packets: The number of received packets broadcast to the Wi-Fi network.
  • Directed packets: The number of received packets sent specifically to the Wi-Fi adapter.
  • Total Bytes: The total number of bytes for packets received and sent by the Wi-Fi adapter.

Logging
Sets the duration that you want to use to record statistical data for your Wi-Fi adapter.

Click Settings to set how frequently you want to log the statistics. You can set the logging frequency in seconds and the logging expiration time in hours.

Is Single Sign On (SSO) supported with Novell Client for Windows XP*/Windows 2000*?

No. We recommend that users with a Novell Infrastructure investigate migration to the SUSE Linux Enterprise Desktop*, Novell Client for Windows Vista* or Windows 7*. Intel provides wide support for Intel® wireless products in both the Linux* and Windows* environments.

More details on Linux support for Intel wireless products can be found at Linux Wireless.