In November 2008, Intel announced that it will no longer manufacture the Intel® PRO/1000 PT Desktop Adapter. The available support options include:
- Technical support content available online
- Support and services for members of the Intel® Technology Provider program
- Help from other users through the Intel Support Community
|Note||Intel Customer Service Agents no longer respond to telephone, chat, community support forum, or e-mail inquiries for self-service products.|
The adapters have a limited lifetime warranty, and you will still be able request an RMA for defective parts. See questions and answers below.
|Product name||Part number||Last order date||Last ship date||Self-service support begins||Web-based support ends|
|Intel® PRO/1000 PT Desktop Adapter||EXPI9300PT||02/28/2009||06/30/2009||12/30/2010||06/30/2012|
What if I have problems with my Intel® PRO/1000 PT Desktop Adapter and need an RMA. Will you still honor the warranty?
Yes. The Intel® PRO/1000 PT Desktop Adapter has a limited lifetime warranty. If you need to request an RMA you can do so by going to the RMA form and following the process included in the form.
Where can I get assistance for my Intel® PRO/1000 PT Desktop Adapter after December 2010?
Email and phone support for this adapter ended December 30, 2010. If you need technical support or other information on the Intel® PRO/1000 PT Desktop Adapter, see the support website. Web-based support ended June 2012.
How long will Intel provide drivers for the Intel® PRO/1000 PT Desktop Adapter?
Intel will no longer test new drivers with the Intel® PRO/1000 PT Desktop Adapter hardware. Find drivers.