The browser version you are using is not recommended for this site.
Please consider upgrading to the latest version of your browser by clicking one of the following links.

Support

Customer Support Options for Discontinued Intel® PRO/100 S Adapters


Last Reviewed: 21-Sep-2016
Article ID: 000007779

On July 26, 2010, Intel announced that it will no longer manufacture the Intel® PRO/100 S Desktop Adapter, Intel® PRO/100 S Server Adapter, Intel® PRO/100 S Dual Port Server Adapter. The available support options include:

 
Note Intel Customer Service Agents no longer respond to telephone, chat, community support forum, or e-mail inquiries for self-service products.
 

These adapters have a limited lifetime warranty, and you will still be able request an RMA for defective parts. See questions and answers below.

 

Product name

Part number

Last order date

Last ship date

Self-service support begins

Web-based support ends

Intel® PRO/100 S Desktop Adapter

PILA8460C3
PILA8460C3BLK
PILA8460C3J

07/30/2011

12/31/2011

12/31/2012

12/30/2015

Intel® PRO/100 S Server Adapter

PILA8470C3
PILA8470C3PAK5
PILA8470D3G1P20

07/30/2011

12/31/2011

12/31/2012

12/30/2015

Intel® PRO/100 S Dual Port Server Adapter

PILA8472C3
PILA8472C3PAK5

07/30/2011

12/31/2011

12/31/2012

12/30/2015


Questions:

What if I have problems with my Intel PRO/100 S Desktop or Server Adapters and need an RMA. Will you still honor the warranty?
Yes. The Intel PRO/100 S Desktop and Server Adapters have a limited lifetime warranty. If you need to request an RMA, you can do so by going to the RMA form and following the process included in the form.

Where can I get assistance for my Intel PRO/100 S Desktop and Server Adapters after December 2012?
Email and phone support for these adapters ended December 2012. If you need technical support or other information on the Intel PRO/100 S Desktop or Server Adapters, see the support website. Web-based support continued through December 2015.

How long will Intel provide drivers for the Intel PRO/100 S Desktop and Server Adapters?
Intel will no longer test new drivers with Intel PRO/100 S Desktop and Server Adapter hardware. The last known good drivers are available from Download Center.

Does Intel recommend another product to replace the Intel PRO/100 S Desktop and Server Adapters? Yes. Suggested replacements are listed as transition products in the tables below.

 

Brand Name

Product Code

MM#

Note

EOL
Product

Intel® PRO/100 S
Desktop Adapter

PILA8460C3
PILA8460C3BLK
PILA8460C3J

832696
870508
838010

10/100Mbps PCI

Transition
Product

Intel® PRO/1000 GT
Desktop Adapter

PWLA8391GT
PWLA8391GTBLK
PWLA8391GTLBLK

864968
865080
865088

10/100/1000Mbps PCI

Transition
Product

Intel® Gigabit CT
Desktop Adapter

EXPI9301CT
EXPI9301CTBLK

893646
893647

10/100/1000Mbps PCI Express

 

 

Brand Name

Product Code

MM#

Note

EOL
Product

Intel® PRO/100 S
Server Adapter

PILA8470C3
PILA8470C3PAK5
PILA8470D3G1P20

832702
832704
835046

10/100Mbps PCI-X
Includes IPSec

Transition
Product

Intel® PRO/1000 MT
Server Adapter

PWLA8490MT
PWLA8490MTBLK5
PWLA8490MTG1P20

845956
847742
844795

10/100/1000Mbps PCI-X
No IPSec

Transition
Product

Intel® Gigabit ET
Dual Port Server Adapter

E1G42ET
E1G42ETBLK

897658
897654

10/100/1000Mbps PCI Express
Includes IPSec

 

 

Brand Name

Product Code

MM#

Note

EOL
Product

Intel® PRO/100 S
Dual Port Server Adapter

PILA8472C3
PILA8472C3PAK5

829938
829939

10/100Mbps PCI-X
Includes IPSec

Transition
Product

Intel® PRO/1000 MT
Dual Port Server Adapter

PWLA8492MT
PWLA8492MTBLK5

844143
847743

10/100/1000Mbps PCI-X
No IPSec

Transition
Product

Intel® Gigabit ET
Dual Port Server Adapter

E1G42ET
E1G42ETBLK

897658
897654

10/100/1000Mbps PCI Express
Includes IPSec

 


Learn more about our wide range of single, dual, and quad port server adapters.