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Unable to Use the Native Resolution for Intel® Graphics Products and Intel® Express Chipsets


Last Reviewed: 03-Nov-2016
Article ID: 000005907

When using older Intel® graphics products, the native resolution of some displays, such as 1920x1080, 1680x1050, and 1440x900, is not available in graphics properties. The extended display information data (EDID) does not read properly when connecting to a subset of digital flat panel (DFP) displays.

Intel has drivers to specifically address this issue that can have longer than normal resume times from standby. This solution only works with external displays, and does not address issues with a built-in display. Intel provides these drivers as is, and has not tested, nor provides warranty, to the operation of the driver for this purpose.
 

Select your product and operating system from the table to locate your driver.
 

  Windows XP* 32-bit Windows XP 64-bit Windows Vista* 32-bit Windows Vista 64-bit Windows 7* 32-bit Windows 7 64-bit
Intel® 82946GZ Graphics Controller 14.36.5.5016 14.36.5.64.5016 15.11.5.1624 15.11.5.64.1624 15.12.75.4.1930 15.12.75.4.64.1930
Intel® 82Q963/82Q965/82G965 Graphics and Memory Controller Hub (GMCH) 14.36.5.5016 14.36.5.64.5016 15.11.5.1624 15.11.5.64.1624 15.12.75.4.1930 15.12.75.4.64.1930
Intel® 82945G/G31/G33/G35/Q33/Q35 Express Chipset 14.37.1.5029 14.37.1.64.5029 15.12.4.64.1666 15.12.4.64.1666 15.12.75.4.1930 15.12.75.4.64.1930
Mobile Intel® 945 & 965 Express Chipset Family 14.37.1.5029 14.37.1.64.5029 15.12.4.64.1666 15.12.4.64.1666 15.12.75.4.1930 15.12.75.4.64.1930
Intel® B43/G41/G43/G45/Q43/Q45 Express Chipset 14.42.11.5355 14.42.11.64.5355 15.17.17.64.2413 15.17.17.64.2413 15.17.17.2413 15.17.17.64.2413
Mobile Intel® 4 Series Express Chipset Family 14.42.11.5355 14.42.11.64.5355 15.17.17.64.2413 15.17.17.64.2413 15.17.17.2413 15.17.17.64.2413
 
Note This issue does not occur with newer Intel graphics products, beginning with the first generation of Intel® Core™ Processors with HD Graphics. If you are using a newer Intel graphics product, see Display Resolutions frequently asked questions for more troubleshooting information.
 
Related topics
Intel® Graphics Driver frequently asked questions
Display Resolutions frequently asked questions
Identifying your Intel® Graphics Controller
Customized computer manufacturer graphics driver is detected