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Firmware May Get Corrupted in First Time System Boot for Intel® Server Chassis P4304XXSHCN


Last Reviewed: 02-May-2016
Article ID: 000008103

Powering down the system or removing AC power during the first system boot can corrupt the firmware on the hot swap backplane of Intel® Server Chassis P4304XXSHCN. Users must wait 3 minutes after pressing the power button for the first system boot to allow the backplane firmware update to complete.

When the failure occurs, the user can experience the following:

  • Hot swap backplane Field Replaceable Unit (FRU) data is not accessible
  • System Sensor Data Records (SDRs) not loading completely
  • No response to IPMI commands from the hot swap backplane and Hard Disk Drive (HDD)
  • Status Light Emitting Diodes (LEDs) malfunctioning

Intel does not anticipate any issues when customers use the Intel® Server Board S1200BTL with Intel® Server Chassis other than the Intel® Server Chassis P4304XXSHCN.

Products affected

Product MM#
Intel® Server Chassis P4304XXSHCN 911765

For detailed information about this technical advisory, view the following PDF:

Technical Advisory 987 icon
Size: 198 KB
Date: December 2011
File Revision: 1.0

Note: PDF files require Adobe Acrobat Reader*