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Stop Error on PCI.SYS During Windows XP* Installation

Last Reviewed: 05-Feb-2016
Article ID: 000006738

If you are installing Microsoft Windows XP* on an Intel® Desktop Board that includes PCI Express* support, you must use Windows XP with Service Pack 2. Otherwise, you see the following blue screen error during installation:

***stop 0x0000007E (oxc 0000005, oxf9a380bf, oxf9e84208, oxf9e834208, 0xe9e83f08
*** PCI.SYS address f9a380bf base at f9a31000, date stamp 3b7d8ssc

If you do not have an installation CD that includes Service Pack 2, you can create a slipstream CD.

There are many resources available online describing the slipstreaming process:

This article applies to: