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Shibani Kapoor: Biography

Human Factors Engineer

Shibani Kapoor: Biography

Shibani Kapoor is a Human Factors Engineer in the Interaction and Experience Research (IXR) Group, Intel Labs. She leads the User Experience Assessment (UXA) program that is responsible for evaluating user experiences of consumer technologies to guide a user focused vision for new Intel® products. Shibani has a MS in Human-Computer Interaction from the University of Michigan, Ann Arbor.

Prior to joining Intel Labs, Shibani worked with the Intel Information Technology group for 5 years. As a Human Factors Engineer in IT she partnered with cross-functional teams across Intel and Intel’s customers to define the user experience of Intel business processes and enterprise applications.



  • JBoye Conference May 2009, presented on “Usability Benefits and Challenges of an Employee Portal” (author)
  • Interactions Magazine March 2009, “Bridging the Gaps between Enterprise Software and End Users” (co-author)
  • Information Architecture Summit 2008 presentation, “Putting multiple user-centered design techniques in combination to create one global information system” (author)