In today’s fast-paced business environment, desk-side visits to repair malfunctioning PCs can be time-consuming and costly. With the 3rd generation Intel® Core™ vPro™ processor family, service technicians can remotely configure, diagnose, isolate, and repair an infected PC, even if it’s unresponsive.1 Thanks to hardware-based Keyboard-Video-Mouse (KVM) Remote Control, technicians can gain access to users’ graphical user interface (GUI), including on-screen error messages. This enables IT to repair systems directly rather than talking users through a diagnostic process over the phone.
IT can also centrally schedule diagnostic events to run locally on PCs, even if they’re powered down or disconnected.1 Furthermore, technicians can remotely upgrade PCs to Windows 7* overnight, minimizing disruptions to users or legacy applications. It all amounts to a more efficient, cost-saving IT system.
Remote PC management, powered by Intel’s latest business processors
The 3rd generation Intel® Core™ vPro™ processor family delivers cost-cutting efficiency and maximum productivity with the intelligence of embedded remote support, security, and manageability features.2
With advanced monitoring, remediation, and repair tools in place, you can respond to critical IT issues at any time:
- Remotely monitor wired and wireless PCs, even when they’re idle or disconnected
- Push security updates to users before a breach occurs; diagnose, isolate, and repair infected PCs after a breach takes place
- Identify and remediate noncompliant PCs to simplify compliance management
- Write asset data into protected memory, including hardware asset data and software version information