NICE Systems: Enterprise Dynamo
More muscle and lower power consumption ensures a more efficient business
NICE Systems (NASDAQ: NICE), provides solutions to organizations in the enterprise and security sectors that serve three main needs: improving business performance, decreasing financial risk and enhancing safety and security. NICE solutions capture interactions, transactions and video surveillance from multiple sources, including telephones, CCTV video feed, emergency services radio communications, emails, chat, social media, and more. NICE solutions apply real-time, cross-channel analytics to realize the intent of customers, criminals/terrorists or fraudsters (depending on the context), providing real-time insights about the business or security situation, and enabling pro-active response for real-time impact.
The NICE enterprise software offering, which is often deployed on Intel’s servers, enables companies all over the world to increase revenues, enhance customer experience, optimize contact center and back office operations, and ensure compliance with regulations. To help its customers consolidate and reduce their operational IT and other data center related costs such as floor space, hardware and maintenance related costs.
Challenges
• IT manager wants: Provide customers with a lower total cost of ownership of servers
• Meeting customer needs: Enable a more efficient deployment, requiring less space, less maintenance, less overhead
• Green thinking: Be environmentally minded when deploying its technology solution
Solution
Road test:
• NICE engaged with Intel and carried out benchmarking tests on the Intel® Xeon® processor 7500 series.
• Virtualization model: Gauged the efficiency and effectiveness of deploying NICE software solutions in a virtualized configuration at customer site
Impact
• From 14 to 2: The virtualization capability of the Intel® Xeon® processor 7500 series enabled a reduction from 14 servers to 2-3 servers, significantly lowering costs.
• A Leap: Processing power enabled 30% performance increase over previous system
• A Fall: Power consumption fell by up to 60%
Read the full NICE Systems: Enterprise Dynamo Case Study.
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NICE Systems: Enterprise Dynamo
More muscle and lower power consumption ensures a more efficient business
NICE Systems (NASDAQ: NICE), provides solutions to organizations in the enterprise and security sectors that serve three main needs: improving business performance, decreasing financial risk and enhancing safety and security. NICE solutions capture interactions, transactions and video surveillance from multiple sources, including telephones, CCTV video feed, emergency services radio communications, emails, chat, social media, and more. NICE solutions apply real-time, cross-channel analytics to realize the intent of customers, criminals/terrorists or fraudsters (depending on the context), providing real-time insights about the business or security situation, and enabling pro-active response for real-time impact.
The NICE enterprise software offering, which is often deployed on Intel’s servers, enables companies all over the world to increase revenues, enhance customer experience, optimize contact center and back office operations, and ensure compliance with regulations. To help its customers consolidate and reduce their operational IT and other data center related costs such as floor space, hardware and maintenance related costs.
Challenges
• IT manager wants: Provide customers with a lower total cost of ownership of servers
• Meeting customer needs: Enable a more efficient deployment, requiring less space, less maintenance, less overhead
• Green thinking: Be environmentally minded when deploying its technology solution
Solution
Road test:
• NICE engaged with Intel and carried out benchmarking tests on the Intel® Xeon® processor 7500 series.
• Virtualization model: Gauged the efficiency and effectiveness of deploying NICE software solutions in a virtualized configuration at customer site
Impact
• From 14 to 2: The virtualization capability of the Intel® Xeon® processor 7500 series enabled a reduction from 14 servers to 2-3 servers, significantly lowering costs.
• A Leap: Processing power enabled 30% performance increase over previous system
• A Fall: Power consumption fell by up to 60%
Read the full NICE Systems: Enterprise Dynamo Case Study.
