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Marshall Fleet Solutions Finds Tough Device for Mobile EngineersMarshall Fleet Solutions transforms mechanics’ workday using ADP Mobile Technician* software on Intel® technology-powered TETRAtab* C SeriesOne of Cambridge’s great business successes, the Marshall Group, supports aerospace projects, military land systems, automotive, leasing, and fleet management services around the world. Its Marshall Fleet Solutions (MFS) division is one of the UK’s largest commercial vehicle fleet repair and maintenance organizations specializing in refrigeration units and tail lifts. It estimates that its 150 engineers, based around the country and managed through 15 regional service centers, provide 24-hour emergency breakdown cover and routine servicing, carrying out 80 percent of all jobs at the customer site or on the roadside. They respond to over 75,000 service requests per year. They’re mobile by definition, and need their tools to keep up with them.Challenges• Consolidate hardware: Provide mobile workers with access to all essential applications through one device• Stay connected: Enable engineers to share data, wherever and whenever they need to• Upgrade capabilities: Equip engineers with tools and functionality to enhance productivity and delight customers• User adoption: Provide engineers with devices and software they will want to rather than have to useRead the full Marshall Fleet Solutions Finds Tough Device for Mobile Engineers Case Study.
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