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To better serve Intel’s global customer base in their native languages and reduce support costs, Intel IT conducted two proof-of-concepts and designed prototypes that integrate machine translation into existing collaboration environments to deliver real-time multilingual translation. We concluded that multilingual chat and forums could be used successfully by our customer support teams, and these tools had significant promise to deliver many benefits across the enterprise.
Intel IT discusses advantages to IT and employees
How to keep pace with rapid equipment innovation.
Accelerating growth in a time of tremendous change.
Intel CIO’s priorities for accelerating Intel’s growth
Employing controls to maintain security
Intel IT discusses their BI stategy and new capabilities