1. Where can customers download the latest Intel® Embedded Graphics Drivers, FAQ, software product feature matrix, user guide, product brief, and specification update?
Multiple locations are available to obtain this technical information:
2. How will the Intel Embedded Graphics Drivers team support us?
Intel supports our customers through the traditional Intel® Premier Support mechanism via the question and answer database (QuAD) application (requires login and password) along with a network of distributors and direct sales staff and field applications engineers.
The Intel® Embedded Community connects you with other embedded developers and Intel technical support personnel. Get questions answered, respond to peers, and share your ideas. For software and tools blogs, resources, and discussions visit http://embedded.communities.intel.com/community/en/software.
3. I am using Intel Embedded Graphics Drivers version 10.2.4 compatible only with the following Microsoft operating systems (Windows Embedded Standard 2009*, Windows XP SP3*, Windows XP Professional SP3*, Windows XP Embedded SP3*, and WEPOS*), and the user guide does not have sufficient information on video BIOS (VBIOS) and configuring and building the VBIOS with CED. How do I get a new version of the Intel Embedded Graphics Drivers user guide that contains the VBIOS information?
The latest user guide in the Intel Embedded Graphics Drivers package contains the missing section and other updated guidelines. Download the latest version of Intel Embedded Graphics Drivers (10.3 as of February 2010) from any of these locations:
Then, after extracting the Intel Embedded Graphics Drivers package, refer to the user guide found in the C:\IEGD\IEGD_10_x\workspace\documentation folder for instructions on video BIOS and how to configure and build the VBIOS with the Configuration EDitor (CED).
4. Why is the Intel Embedded Graphics Drivers application programming interface (API) reference manual posted on the Intel® Embedded Design Center (Intel® EDC) password-protected page, while the Intel Embedded Graphics Drivers specification update, user guide, and release notes are not?
The Intel Embedded Graphics Drivers specification update, user guide, and release notes are support documents for the driver. They tell customers what is new with the graphics driver (release notes), how to install and use the graphics driver (user guide), and known errors and defects with the graphics driver and workarounds (specification update), if any have been identified. These documents assist in the usage of Intel Embedded Graphic Drivers.
The Intel Embedded Graphics Drivers API reference manual is more confidential because it conveys information about how the BIOS and Intel Embedded Graphic Drivers work internally—the Intel Embedded Graphics Drivers API. It also discusses the set of APIs for handling drivers on Microsoft Windows* and X Window, and sample programs for MS-DOS, Windows XP*, Windows CE*, and Linux*.
There is also information in the Intel Embedded Graphics Drivers API reference manual about the standard video BIOS interfaces, function definitions, and supported modes. This document discloses information about the external interfaces to the video BIOS, the interrupt 10h-function descriptions, and additional interface components.
Despite the additional layer of confidentiality associated with the Intel Embedded Graphics Drivers API reference manual, it can still be downloaded by any approved user of Intel® Embedded Design Center (Intel® EDC) by accepting the click-through confidentiality login terms.
5. Overall, what percentage of Intel® Embedded Graphics Drivers' customers uses Linux?
Concrete percentages of Intel® Embedded Graphics Drivers customers using Linux fluctuate quarterly. Based on recent download data from the Intel® Premier Support web site and from the Intel® Embedded Design Center, more than 60 percent of Intel® Embedded Graphics Drivers downloads were installed on Windows-based systems.