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Healthcare Network Security with Fewer House Calls: Solution BriefFor IT personnel at a large private university in southern California, data security is a top concern especially for the network management staff of the university’s health center. “Not only are we responsible for protecting student data, but because we are a health center, we must safeguard patient data and abide by Health Insurance Portability and Accountability Act (HIPAA) regulations,” said Gary Baumann, systems administrator for the clinic, which provides students with a range of ambulatory medical services.The university has established a federated model of computing in which most departments share a centralized network but can choose to set up and manage their own information technology resources, so long as they abide by university policies. In the health center, the IT team includes a director, two systems staff, two help desk staff, a programmer, and several student workers.“We’re a relatively small environment within the school. We have about 200 users and that many computers,” said Baumann. “Of those, 90 percent are desktop systems, the rest mobile devices.
Basically we were touching every machine, but the health center has grown to a point where that is not optimal; it was taking too much time for the technicians.” The Health Center IT department was ready for a secure, reliable remote management solution.Read the full Healthcare Network Security with Fewer House Calls Solution Brief.
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