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ChallengesHospitals are under enormous pressure to keep their costs down and improve the bottom line. They’re looking for ways to achieve greater operating efficiency to reduce costs. And new revenue opportunities are also needed to boost income. Patient satisfaction is also important, helping ensure that their beds stay full.SolutionThe “smart” bedside terminal can address most of these challenges. This all-in-one device connects and integrates the hospital information network, clinical services, patient entertainment, and communication systems, enabling better and more efficient access at the point of care.Case SummaryWith healthcare costs rising rapidly, hospitals are being asked to deliver everhigher quality of patient care at a lower price. They are also expected to do this profitably, with a strong bottom line that benefits shareholders.At the same time, hospital patients expect an in-hospital experience that’s much like a hotel stay. They expect all the conveniences of home with on-demand services that fit their situation. Among these is a demand for multimedia and Internet access – services that hospitals have so-far been unable to prescribe cost effectively. Patients also want their visitors and loved ones to feel equally cared for – expectations that increasingly add to a hospital’s costs rather than lower them. Meanwhile, healthcare practitioners and hospitals realize there may be significant gains in operating efficiency through the “connected hospital,” whereby the information network and clinical services are integrated with each other and accessible anywhere throughout the campus – even at the point of care. Many hospitals have taken steps to implement the connected hospital, but few solutions are complete or available at the point of care.A new generation of “smart” bedside terminals is enabling hospitals to become fully connected, accessible and integrated all the way to the point of care. What’s more, these systems can also address the patient’s increasingly high expectations for a quality hospital experience.
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