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Maintaining Secure Personal Hand-Held Devices in the Enterprise

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"Maintaining Secure Personal Hand-Held Devices in the Enterprise

IT@Intel White Paper: IT Best Practices

Information Security and Employee Productivity, November 2010

Executive Overview

Intel IT is actively integrating employee-owned hand-held devices into our enterprise environment. We have long recognized that the consumerization of IT—employees using their personal devices to access corporate data—is not a passing a workplace trend, so we worked closely with Intel’s Legal, Information Security, and Human Resources (HR) groups to enable a solution that aligns with our information security policy.

In January 2010, we implemented a new program allowing employees to use their own hand-held devices on the job. Employee response was overwhelmingly positive, with more than 3,000 employees signing up in the first month. As of September 2010, our computing environment included more than 20,000 hand-helds, and about 6,500 of these are employee-owned with access to corporate information. In July, we started a new program that allows personally owned tablets; we do not yet allow personally owned PCs, but are investigating that possibility for contract employees.

To reach this point, we engaged in activities on several fronts:
• We worked with Intel Legal and HR for more than a year to define and implement a personal device policy that meets Intel’s information security requirements.
• We used social media to engage in dialogue with employees over a period of six months to understand their work styles and support needs.



Read the full Information Security White Paper."

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