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Hadassah Ein Kerem: Smart Mobile Devices in Healthcare

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Hadassah Ein Kerem Hospital Adds Smartphones to Mobile Workforce

Top-class teaching hospital Hadassah Ein Kerem uses Intel® Atom™ processor-powered mobile devices to achieve efficient workflows.

Israeli teaching hospital Hadassah Ein Kerem is the largest hospital in Jerusalem. It has 1,000 beds, 31 operating theaters, and nine intensive care units, and employs over 5,000 healthcare professionals. Maintaining efficient and valuable communication is often a challenge for such a large organization, so Hadassah ran a small pilot to trial supporting hospital orderlies with mobile devices. The hospital deployed smartphones, powered by Intel® Atom™ processors, to enable quick, simple, on-the-go communication between orderlies and management staff.

Challenges
• Employee support. The hospital needs orderlies to transport equipment and patients between wards. It wanted to improve the information flow that staff members rely on to boost productivity.
• Effective communication. Hadassah relied on a paper-based system for recording the calls, so it needed better communications tools to improve workforce efficiency and reduce time spent relaying and clarifying messages.
• Quality care. Facing increasing patient numbers, Hadassah wanted to eradicate errors with patient handling, since it was not uncommon for wards to encounter four to five mistakes a day.

Solutions
• Mobile devices. Hadassah ran a small pilot to trial supporting hospital orderlies with smartphones in the workplace, deploying two Intel® processor-based smartphones in the team.
• Mobile processors. The smartphones run Android* and are equipped with second-generation Intel Atom processors.
• IT consumerization. To optimize the potential of these mobile devices, Intel and Hadassah jointly created a custom mobile application, the Transport App*, for quick and easy messaging between orderlies and management.

Read the full Hadassah Ein Kerem Hospital Adds Smartphones to Mobile Workforce Case Study.