Challenge
Whether they are tracking vehicle fleets, processing transactions, or delivering health related information wirelessly, customers rely on the KORE Telematics’ network, which covers more than 180 countries. As the world’s largest wireless network provider in the rapidly expanding machine-to-machine (M2M) communications market, KORE connects equipment, people, and information through a single business management platform, accessible via API or secure web portal. The company partners with application, hardware, and wireless operator partners to efficiently deliver M2M solutions for connected devices across the globe, requiring KORE network and data center services to operate with the greatest possible reliability, performance, and data security.
“At KORE, it’s never just about our business; we have to worry about our customers’ businesses,” says James Morris, director of network engineering and operations for KORE Telematics. “Their mission-critical M2M data runs through our network and our data centers. Downtime and outages are counterproductive to their businesses and can easily cost them in both revenue and customers depending on the severity.”
In addition to the urgent requirement for uptime, KORE must scale to meet escalating demand with peak performance. Currently, KORE can sustain hundreds of thousands of concurrent device data sessions across multiple networks and technology protocols with the ability to handle millions of simultaneous connections as needed around the globe join the KORE network every day. Traffic volumes are growing rapidly, and the network has been built to scale to over 10 million devices.
As a corporation, KORE has 70 employees in Toronto, Melbourne, Atlanta, and Winnipeg, fueling their productivity through business applications such as Microsoft Exchange and SharePoint. The company has a rich development environment for its customer-facing PRiSMPro* software and associated APIs, used by KORE customers to create custom solutions for managing their end-users, assets, and devices. The resulting databases and applications are hosted in the KORE data centers.
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Challenge
Whether they are tracking vehicle fleets, processing transactions, or delivering health related information wirelessly, customers rely on the KORE Telematics’ network, which covers more than 180 countries. As the world’s largest wireless network provider in the rapidly expanding machine-to-machine (M2M) communications market, KORE connects equipment, people, and information through a single business management platform, accessible via API or secure web portal. The company partners with application, hardware, and wireless operator partners to efficiently deliver M2M solutions for connected devices across the globe, requiring KORE network and data center services to operate with the greatest possible reliability, performance, and data security.
“At KORE, it’s never just about our business; we have to worry about our customers’ businesses,” says James Morris, director of network engineering and operations for KORE Telematics. “Their mission-critical M2M data runs through our network and our data centers. Downtime and outages are counterproductive to their businesses and can easily cost them in both revenue and customers depending on the severity.”
In addition to the urgent requirement for uptime, KORE must scale to meet escalating demand with peak performance. Currently, KORE can sustain hundreds of thousands of concurrent device data sessions across multiple networks and technology protocols with the ability to handle millions of simultaneous connections as needed around the globe join the KORE network every day. Traffic volumes are growing rapidly, and the network has been built to scale to over 10 million devices.
As a corporation, KORE has 70 employees in Toronto, Melbourne, Atlanta, and Winnipeg, fueling their productivity through business applications such as Microsoft Exchange and SharePoint. The company has a rich development environment for its customer-facing PRiSMPro* software and associated APIs, used by KORE customers to create custom solutions for managing their end-users, assets, and devices. The resulting databases and applications are hosted in the KORE data centers.
