Inside Intel IT Radio Show Series

Inside IT: Deploying Windows 8 in the Enterprise

Big changes are coming to the Intel workplace this year. In our last podcast we talked about the company’s Ultrabook rollout that’s taking place in 2013, expected to bring thousands of new devices to work. Intel IT has another new offering for employees in 2013 that, combined with new compute devices, promises to change the way people work – Microsoft Windows 8. Tiffany Pany is IT Windows 8 Program Manager at Intel. In this podcast, she talks about the evaluation of Windows 8, and the preparation leading up to the deployment this year. Pany also outlines plans for ramping up the distribution of Windows 8 throughout the enterprise.

Inside IT: Reimagining Intel's Web Experience

The role of a corporate web site has evolved. It’s no longer just a static source of information. It’s the place where a company creates and maintains a relationship with the world of customers, business partners, and investors. In 2011 Intel underwent a complete re-imagining of intel.com. Not just a simple redesign of the web site, but a fundamental shift in the way the company markets, sells, and supports products and services through digital channels. In this podcast Arun Sagiraju, Enterprise Solution Architect at Intel, talks about the challenges Intel IT faced in restructuring intel.com, the approach the company took, and the results of the new intel.com.

Inside IT: Developing a Hybrid Cloud

More and more, Intel is offering consumer-facing web services. That creates new challenges – consumers expect web services to always be available, and demand for services spike or drop without warning. To meet these challenges, Intel is exploring a hybrid cloud – a mix of public and private clouds. Listen to Das Kamhout, Intel IT Cloud Lead Engineer, talk about the process of deciding on a hybrid approach, the challenges it presented, and the way the hybrid cloud points Intel toward the future.

Inside IT: Evaluating Ultrabook™ Devices in the Enterprise

The variety of ways we connect and compute is very different from even a few years ago. And it’s changing all the time. More devices are making their way into the enterprise, allowing employees to be more mobile and more productive. But not all devices are created equal, and it’s important for the IT department to ensure security and manageability – even as it helps promote mobility and productivity. In this podcast we take a look at Ultrabooks with David Buchholz, Director of Consumerization and a Principal Engineer in Intel’s IT Labs. We’ll discuss the use of Ultrabooks in the enterprise, how Intel evaluates these devices, and what to expect as more employees use Ultrabooks in the future.

Inside IT: Intel CIO’s Perspective on Big Data

Big Data is fast becoming a big deal in enterprises worldwide. In this podcast, Intel’s CIO Kim Stevenson discusses Big Data’s impact on Intel’s IT department, how Intel IT is looking to leverage predictive analytics to deal with the volume of available data, and how this is already creating new opportunities for the organization.

Inside IT: CFO Priorities for IT

The line between the IT department and the organization itself has blurred. IT is no longer just the number you call when your computer doesn’t work. As the role of IT has changed, so has the process of creating a budget for IT. Bruce Schuman is the Group Controller for Intel IT. As Intel continues to grow, so do the wide range of IT needs in the many different business units. In this podcast, Schuman shares his insight into prioritizing IT expenses for a large, multi-national, dynamic corporation.

Inside IT: Why the Device Matters in a Cloud Centric World

It’s been amazing to watch technology converge to make the cloud possible. Connection speeds, processing power, and the explosion of connected devices all contribute to this transformation in the compute experience. It might seem that offloading processing and data storage to the cloud would make the device being used less relevant. That’s not necessarily the case. In this podcast we hear from Doug DeVetter, a Technology Evangelist with Intel IT. He explains how Intel IT needs to be on top of technology trends, employee needs, and security and management challenges to create an awesome user experience on the cloud.

Inside IT: Transforming Intel’s Supply Chain

The Gartner Group just released its eighth annual Supply Chain Top 25, identifying global supply chain leaders and highlighting their best practices. It’s an elite group of companies, and coming at number 7 this year is Intel!

It wasn’t always that way – as recently as 2008 Intel wasn’t in the top 25. But we have made a concerted effort in the last few years to transform our supply chain to meet changing market demands. In this podcast hear from Dan McKeon, VP and General Manager and K.C. Quah, strategic planner of the IT Supply Network Capability Group as they detail the changes the company went through, and the role IT played in implementing the transformation.

Inside IT: Virtualizing High Security Servers

Intel is a large operation, with ninety thousand employees and an equal number of servers. Like a lot of organizations, Intel has been virtualizing servers over time to increase utilization and efficiency, and to reduce cost. But a certain percentage of the servers in Intel’s Office and Enterprise environment are considered high-security, and virtualizing them presents some specific challenges. In this podcast, Toby Kohlenberg. Senior Information Security Technologist for Intel IT, discusses the company’s method of creating a virtual environment, while employing a number of controls to maintain the appropriate level of security.

Inside IT: Enabling Smart Phones in Secure Environments

There’s a trend in the enterprise that challenges IT: how can we secure productivity gains by allowing employees to use smart phones for work, without compromising security or creating a huge management problem? Now think of the challenges of allowing employees smart phones in an environment like the fabrication plants where Intel chips are manufactured. That’s what Jay Alexander and Eran Birk of Intel IT faced. In this podcast, you’ll learn about the proof-of-concept they devised to examine how to allow fab employees to have smart phones, while maintaining security in these highly sensitive areas.

Inside IT: Evaluating Small Devices in the Enterprise

We have an incredible array of devices that give us powerful compute ability and mobility. We’re more connected, more agile and more productive than ever. Intel IT has been grappling with how to accommodate the workforce’s need for mobility. David Byrne is a handheld technology specialist for Intel IT. In this podcast he talks about the company’s development of new criteria to evaluate small devices as they come to market.

Inside IT: Social Media Support Strategies

The social media revolution over the past several years has been truly transformative. It's changed the way we interact with one another, and it's become and essential part to an effective business strategy. In this podcast Intel IT discusses the growing pains of developing a social media strategy for an enterprise like Intel, and how to remain agile while helping the company develop a presence in the online world.

Inside IT: Desktop Virtualization

With proper planning, development, and training, desktop virtualization gives users greater flexibility. At the same time, it offers IT more control and simplified management. It’s a great opportunity for the IT organization, but there are numerous challenges as well. In this podcast, Ed Jimison, IT Technology Evangelist, discusses the evolution of the role of IT in the organization, the development of desktop virtualization, and the role of desktop virtualization in the future of IT.

Inside IT: Strategic Planning

Intel IT engages in a strategic planning cycle to ensure alignment with the company’s business groups. It’s critical to engage in a real conversation within the organization to maximize the IT business value. In this podcast, we talk with Mark Kachmarek, a Strategic Planner at Intel. He tells us what strategic planning is, what it isn’t, and how important it is for your strategic plan to be a part of your every day IT operation.

Inside IT: Devices in the Workplace

In the four short years since the release of the first touch-screen smart phone,  mobile devices have become indispensable in the lives of many. We expect service and convenience in a way we didn’t couple of years ago. And we bring those expectations to work with us. In this podcast, we look at the variety of devices in the workplace with Michael Breton of Intel’s Innovation and Pathfinding Team. He gives Intel IT’s insight into accommodating the influx of mobile devices that we see now, and preparing for the devices we’ll see in the future.

Inside IT: Deploying Ultrabook™ Devices in the Enterprise

The look of the modern workplace is changing all the time. The way people worked five years ago is significantly different from the way they work now, which in turn will be substantially different five years from now. That change is ongoing, but every now and then there’s a big leap. Intel’s workforce is as technologically advanced as any, and this year there’s going to be a big change in the technology. At the end of 2012, one percent of Intel employees used an Ultrabook at work. By the end of 2013 it’s expected to be ten times that. In this podcast, we hear from John Mahvi, PC Product Manager for Intel IT. He tells us about the advantages to IT and to employees as Intel offers Ultrabook devices widely to its employees for the first time.

Inside IT: Self-Service Business Intelligence

Intel is a large, multi-national corporation that is working with huge data sets, a large global workforce, and an insatiable need for timely information. Creating effective business intelligence solutions is a major challenge for the IT organization. In this podcast we hear from Intel’s David Schaefer about the development of Intel’s self-service BI program, and how that program has improved the decision-making capabilities of Intel IT’s business users.

Inside IT: The Evolving Role of IT

It’s the essence of this podcast series – the change of IT’s place in the organization, and the role IT plays in relation to all the business units in the company. In this episode we wanted to turn to someone with a long-term view of the evolution of the IT organization. No one is better suited to do that than Kumud Srinivasan. She was recently named the next president of Intel India, one of Intel’s largest non-manufacturing sites outside the U.S. Srinivasan currently leads IT’s 1,000-person Silicon, Software and Services organization. In all, she’s been with Intel for a quarter of a century. In this podcast, Srinivasan talks about how Information Technology became such an essential part of the enterprise, and how IT’s role continues to change.

Inside IT: Service Transformation

Information Technology is no longer just a technology provider. It has become a key partner in every aspect of the business. To reflect that change, Intel IT is in the midst of a transformation from an organization-based model to a service-based model. Ravi Nannapaneni is at the forefront of that change at Intel as Director of IT Service Transformation for the company. In this podcast, Nannapaneni discusses the methodology for enacting this transformation, and shares some of the successes and pain points the company has had along the way.

Inside IT: IT’s Role in eDiscovery

IT@Intel is at the forefront of IT evolution in a number of ways. One big change in the past few years with Intel IT is the company’s bring-your-own-device program. Since implementing the program several years ago, tens of thousands of employee-owned smart phones, tablets, and computers are in use in the workplace. One of the challenges of this new BYO environment is the change it necessitates in the electronic discovery process for the organization – the process of gathering data for litigation. In this podcast we hear from Steve Watson, Technical Solutions Engineer at Intel IT. He talks about the primary challenges of eDiscovery in a world of employee-owned devices, and how the IT organization can stay ahead of the game in addressing these challenges.

Inside IT: Migrating Mission Critical Systems to IA

There was a time when Intel Corporation didn’t run on an Intel platform. Until the early 90s, Intel ran on a proprietary RISC-based platform for its silicon design and manufacturing environments. At the time, it was the only choice that could meet Intel’s need for performance and stability. But Intel processors kept advancing, and by the early 1990s, it made sense for Intel to start migrating over to an Intel-based platform for its mission-critical environments. In this podcast, Gerry Seaman,  Senior Integration Engineer for Intel IT discusses the business case for migrating, the challenges faced transitioning to a new platform for silicon design, manufacturing, and global enterprise resource planning at Intel, and the great benefits derived from the transition.

Big Data for Business Intelligence

We are awash in data today. This presents a challenge for the IT organization. However if real meaning can be extracted from all that data – structured and unstructured, human-generated and machine-generated – it could be a great opportunity. Big Data is when you have more data with more complexity than traditional platforms or software solutions can process. In this podcast, we hear from Moty Fania who leads the strategy around Big Data for Business Intelligence within Intel IT. Listen as he talks about developing the necessary skills and finding the right platform to deal with Big Data.

Inside IT: Improving Client Stability with Proactive Problem Management

Blue screens have been around for about as long as there have been PCs. They’re a major challenge for an organization, and they can significantly reduce productivity. In spite of that, not enough has been done in the past to find a systematic way to address the problem. In this podcast, Refael Mizrahi and Shachaf Levi of Intel IT talk about how they tackled the problem of blue screens head-on. In the process, they learned more than they anticipated.

Inside IT: Re-architecting Storage

The role and scope in the enterprise has changed dramatically in the past few years. So much so, in fact, that designing and managing that storage infrastructure has required new ways of thinking. In this audio podcast we learn about how Intel is re-architecting storage from Technical Program Manager Ananth Sankaranarayanan. He tells us about Intel’s tiered approach to storage.

Inside IT: Intel's Data Center Strategy

The IT organization faces tremendous challenges in developing and maintaining the data center for today's enterprise. Demand for processing and storage is ramping, while the need to cut costs is actually causing the size of the data center to shrink. In this podcast, we hear from Sheesha Krishnapura, Senior Principal Engineer for Intel IT. He'll discuss the company's strategic plan for the data center, and the complexity of providing service to such a wide array of needs in multiple geographies.

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Inside IT: Cloud Computing and Security

The IT organization is undergoing rapid change.  Changes like virtualization and consumerization present new opportunities for business, and new challenges for IT.  Cloud computing shifts IT to more of a creator and distributor of services, but brings with it increased security concerns.  In this podcast, Alan Ross, who leads the Security Architecture and Technology Development Team for Intel IT, talks about data security, application security, compliance, privacy, and other issues around these evolving technologies.

Inside IT: Disaster Preparedness for the Data Center

The world is inherently risky. And damage to data or the network can be just as bad as damage to brick and mortar. The list of potential disasters is long: earthquakes, tsunamis, tornados, storms, floods, as well as global conflicts, bombings, cyber attacks, and plain old human error. We are constantly reminded of the importance of being prepared for disaster and how some recent events have changed the way many IT professionals view data security. On this edition of Inside IT, a discussion about disaster preparedness in the data center with Intel IT’s Brad Ellison.

Inside IT: Mobility in the Enterprise

More and more, IT needs to be at the edge of technology and design to enable the modern workforce. Where mobility in the enterprise used to mean a laptop, it’s now much more. Employees are bringing their own mobile devices, and with them their expectations about how they want to work. Intel IT is creating systems to accommodate the rapidly changing environment, no matter where it goes. In this podcast, Dave Buchholz, Principal Engineer for Intel IT, outlines some of the challenges and opportunities of creating the mobile enterprise.

Inside IT: Exploring a BYO Stipend

Consumerization is a big trend in the enterprise. Intel is at the forefront of this trend, with an extensive BYO program. Tens of thousands of employee-owned smart phones and tablets are now in use by Intel workers. It allows employees to have more choice, and to find a platform that best suites their work style. PCs are also part of the BYO program, but they’re significantly more expensive. Would a stipend to support the cost of a PC be a good idea for Intel? In this podcast, we find out from Corrina Faley, Bring Your Own Program Manager at the company. She discusses the methodology Intel employed to assess the viability of a stipend program.

Inside IT: Migrating to an Intel Architecture Platform in Silicon Design

 In a previous podcast "Migrating Mission Critical Systems to IA we discussed why an enterprise should be migrating. In that discussion, we outlined the process Intel has undergone to move from a RISC-based platform in the 90s to a complete Intel architecture-based platform today. In this podcast we’re going to zoom into the how, and talk about that transformation in a critical area of business at Intel: design. Elwood Coslett manages the Data Center Engineering group at Intel. He oversaw the migration in the design department. He talks about the specific needs of design engineers, and about devising the migration process.

Inside IT: Mitigating Insider Threats

Employee theft is not a new problem. It does, however, have new dimensions to it in this era of data sophistication. And insider incidents have taken on new prominence in the public consciousness as the result of some high-profile incidents like the WikiLeaks case. In this podcast we look at mitigating insider threats with Grant Babb, Proactive Investigations Program Manager with Intel IT. He tells about the wake-up call Intel got, and how Intel IT developed a program of proactive monitoring to minimize the threat.

Introducing the New Intel CIO Kim Stevenson

Kim Stevenson was named CIO of Intel in February 2012, replacing Diane Bryant, who is now GM of Intel’s Data Center and Connected Systems Group. Stevenson’s been with Intel for nearly three years, most recently as VP of Intel’s Infrastructure Services. Before coming to Intel she was with EDS, which became HP Enterprise Services, for seven years. In this podcast, listen to a wide-ranging conversation where she shares her IT organization’s priorities, how she is addressing changing business needs, and her view on leadership.

Inside IT: Intel's CIO Priorities for 2012 - Part 1

The increasing speed of business and the abundance of technology options have dramatically changed today’s IT environment.

As IT professionals, we need to think differently about how we engage with business leaders and deliver IT Solutions.

As Intel IT releases the 11^th edition of our annual performance report, we sit down with Intel Chief Information Officer Diane Bryant to learn more about thinking differently and Intel’s strategic initiatives – Cloud, IT Consumerization, Security and Business Intelligence.

In Part 1 of our interview, we talk about the trends and factors that have impacted Intel over the past year.

Inside IT: Intel's CIO Priorities for 2012 - Part 2

We sat down with former Intel Chief Information Officer Diane Bryant, who was recently named General Manager of the Data Center and Connected Systems Group, to learn more about thinking differently and Intel’s strategic initiatives – Cloud, IT Consumerization, Security and Business Intelligence.

The podcast is Part 2 of a two-part conversation where Bryant continues her description of the key initiatives for Intel IT.

Inside IT: Stopping Viruses and Threats

Information Technology has changed dramatically in just a few years, and the security threat has changed along with it. The opportunities for these threats to infiltrate an organization has grown, and their nature has changed. Considering and addressing all of these threats can be overwhelming. In this podcast we hear from Intel’s Chief Information Security Officer Malcolm Harkins as he discusses this ever-changing security landscape and Intel’s approach to these new and changing threats.

Inside IT: Technology for Tomorrow’s Cloud

How do you build a private cloud for your organization?
Cloud computing is one of the top three priorities this year for Intel IT.  Our experience stands as an example for IT organizations looking at the business value of such an undertaking.  In this podcast, Ajay Chandramouly, Intel's Cloud Computing and Data Center Industry Engagement Manager, and Terry Yoshii, Enterprise Architect for Intel IT Research, look at the business case for developing a private cloud, and outline the nuts and bolts of building a cloud for the organization.

Inside IT: Client in the Cloud

With the continued rise in devices in use in more places in the enterprise, the IT organization needs to become a more agile service provider. As Intel IT has undertaken a multi-year transition to cloud computing to increase this agility, focusing primarily on the private cloud, the client will play a key role in creating the cloud computing strategy. In this podcast you will hear from Jim Kenneally, Intel Innovation Labs, Chuck Brown Intel Architecture Integration and Intel IT’s Tom Mant as they discuss how Intel IT is balancing what needs to be secure and delivered centrally and what needs to be delivered locally for the best user compute experience.

Inside IT: Employee Collaboration

The enterprise workplace has evolved tremendously in a short period of time. Intel IT has led the way in adopting and implementing new technologies and new strategies to create an environment conducive to collaboration. In this podcast we hear from Stephanie Wilson, Intel IT Video Conferencing Program Manager and Janet Gluck IT@Intel Employee Solutions Program Manager. They review the tools the Intel IT uses to get people together and focus on the work at hand.

Inside IT: Intel Architecture-based Phones in the Enterprise

More and more, users want their own personal small form-factor device, such as a smart phone or tablet, as their work device. As Intel has developed our consumerization program, the number of mobile devices used by employees has grown tremendously in just a few years, and the majority are now “BYO” consumer devices. The stage has been set, and the time has come for an Intel Architecture-based mobile device. In this podcast, we hear from two members of Intel’s IT’s Small Form Factor Team: Project Analyst Aideen Moohan and engineer Derek Harkin. They discuss Intel IT’s role in the development of IA-based smartphones, how their experience with consumerization in the organization was critical, and how these new devices are optimized for the enterprise.