We simplify the lives of IT pros in many ways. Virtual Computer:
Improves the patch success rate to near 100 percent and significantly reduces time spent on
patch management the only reason a patch would fail would be that the PC’s disk is full or there
is a hardware issue; in that event, the IT professional is notified of the failure
Removes the need for IT pros to make desk side visits by providing remote support directly to the
client via kernel based virtual machine KVM or virtual network computing VNC
Improves SLA management and provides the ability to set specific SLAs
Simplifies migration of end users from Microsoft Windows XP to Microsoft Windows 7
Simplifies the process of porting an end user from one device to another
Centralizes the management of a heterogeneous, distributed PC environment; instead of using
multiple management tools, IT pros can manage their PCs from the NxTop Center console
Eliminates the need for sending PCs in for repair
Increases security by “remote killing” a lost or stolen PC; locking out a PC that does not check in at
scheduled intervals; and controlling USB devices
Gives IT pros greater control over how end users can and cannot impact the device through
centralized policy based controls
Improve the end user experience: Enable IT to deliver flexible and secure access to corporate resources
across a number of different platforms, both on and offline, to meet user demands for optimal productivity.
Automate desktop and application management: Centrally provision and manage thousands of users
through greater automation with a highly scalable administrative interface architecture.
Increase control and security: Increase control of the entire desktop through role based administration and
centralized desktop security policies.
Reduce operational costs: Simplify management of desktops and applications, including centralized desktop life
cycle, security, and end user persona management, resulting in lower admin to desktop ratios and support costs.
Mirage deployment is straightforward and requires little capital investment. A single Mirage server can support
up to 1,500 users, and the software can be installed in less than an hour. Adding clients to the system is
intuitive and simple, which means a Mirage deployment can be up and running with relative ease.
Mirage is managed through one management console, which gives management access to all of the Mirage
servers deployed i.e., one pane of glass for the entire deployment . Mirage provides wizards for the most
commonly used functions, but all tasks are designed to be as intuitive as possible.
End user support is reduced fewer calls to the help desk and less time on the phone when support calls are
made , and end user productivity and satisfaction rise.