What is the ongoing TCO for deploying and maintaining your offering?
Q7:
Reductions in management costs drive TCO savings with XenDesktop. With a centralized desktop, a simple
operating system image, and a separate application virtualization environment, IT can turn up a user desktop in
seconds. The user can access it from any PC via any network.
Using desktop appliances and virtual desktops, end points will not need as many updates, patches, or reimaging,
and the desktops themselves will be running on dependable server hardware. Any problem will be resolved by
streaming the base corporate operating system image onto the VM or end point and applying personalization
settings and a customized set of applications. Hardware problems can be resolved by replacing the end point with
a new one, which will work out of the box. This reduces the effort to fix software and hardware issues, which we
believe represents at least half of current management expenses.
Microsoft commissioned research firm Hansa | GCR to engage in research to understand and quantify the impact
of application virtualization in real world organizations. In the course of the study, Hansa | GCR conducted
in depth research with 291 respondents across organizations of varying sizes and industries.
The resulting research shows that the adoption of application virtualization for PCs enables organizations to
measurably reduce IT labor effort; reduce the time required to deliver new or updated applications to users;
reduce management complexity and application compatibility issues in the desktop environment; and deliver
higher quality and more responsive services to the business. The research shows that the benefits of application
virtualization accrue throughout the desktop application life cycle, a savings of $82 per PC annually.
Please read the App V TCO white paper for more details. In addition, Forrester provided additional insight via its
Total Economic Impact* TEI study for App V, which can be found here. Customers can use the TEI spreadsheet to
model the value for their company.
After the implementation of the Scense suite, the recurring costs to be expected are:
Maintenance and support. Based on the amount of users or devices, customers are charged a per year fee to
receive updates and new versions of our product and to receive support by e mail or phone .
Ongoing costs for using Scense. Once Scense is fully installed, it is used most frequently to deliver new
applications; it is also used frequently to deliver new policies, printers, and network shares. Using Scense for
these IT tasks requires minimal IT time and effort, making this an area of savings for IT.
Costs to maintain the Scense server. The Scense server components require a Windows server. The workload is
fairly low. Load balancing should be considered when the number of concurrent users exceeds 2,500.
Costs to maintain the Scense database. The Scense database requires Microsoft SQL Server* or Oracle*.