Intel ® Software Development Products – FAQ |        |
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How do I set up a support account? Your Intel® Premier Support account is created for you when you register your supported product. The login ID and password that you can use to access the Intel Registration Center is also used for Premier Support. If you have forgotten your login id or password, please go to the help available to you in the Log In section (right-side) of the Intel® Registration Center main page under the "Log in to My Account" button. Product says "license has expired" when trying to install an upgrade. Why? If you have purchased a renewal license and registered the serial number at the Intel Registration Center, the product could be finding the old license file during the installation. Please delete the old license file and re-run in the installation program. If you still get the message after deleting the old license file, please submit a support request (click on “Submit a Question” on the preceding page) and we can help. If you have not purchased a renewal license, go to our Software Products website, select the appropriate product, and order a support services renewal. For more information on renewals, please visit the renewal FAQ. How do I upgrade from an evaluation to a full commercial version (single-user, node-locked or counted)? To upgrade, you must purchase a new license - there is no upgrade from an evaluation license to a commercial license. We recommend you uninstall the evaluation product first, including the evaluation license file, then install the full version. How do I upgrade my single-user license to a floating or node-locked license? Since single-user licenses differ in price from node-locked or floating licenses, you must contact your reseller and tell them that you want to exchange your single-user for a node-locked or floating license. How do I obtain a beta license? Beta product licenses are normally distributed by invitation only. If you are interested in participating in a beta evaluation, please submit a support request (click on “Submit a Question” on the preceding page) and we can help. How much does it cost to upgrade my product? Our licensing model is based on subscription, not version. If you are interested in installing a newer version of your product, and your subscription period is still valid, your existing serial number and/or license will work. For information on renewing your license (and associated pricing), go to the renewal website. For more information on renewals, please visit the renewal FAQ. Does Intel provide pro-rated renewals? No. Renewals start from your subscription end date for the serial number that you renew. Example: If you apply a renewal serial number to an original license which had a subscription end date of 6/1/2006, then your renewal license will have a valid subscription from 6/1/2006 to 6/1/2007 no matter when you registered your renewal. For more information on renewals, please visitthe renewal FAQ. Where can I see what new capabilities are in the latest version? You can always get the latest information on our products by visiting our Software Products website. Additionally, if you have an active license, you can obtain information on the latest version by accessing the product description and/or release notes on the Intel Registration Center. If you have a support account, log in to the Intel® Registration Center to see the products which you have registered and downloaded. Where can I download the latest version of my product? If you have a support account, log in to the Intel® Registration Center to see the products which you have registered and downloaded. 1. Login to the Intel Registration Center by entering your Login ID and Password in the Login section on the right side of the web page. You will see a list of all products you have subscribed. 2. Choose the product of interest. You will see a list of all components in the subscription history. 3. Choose the component of interest. You will be presented with a drop down list of release versions for the selected product. 4. Choose the version and package you want to download and click on the filename of the file you want to download . How do I upgrade my product to the new version? Our licensing model is based on subscription, not version. If you are interested in installing a newer version of your product, and your subscription period is still valid, your existing serial number and/or license will work. To download the latest version, click on the "Product Downloads" button in the Intel Registration Center, which brings you to the product listing page. This page displays all the products you have registered. Clicking on those links takes you to the product downloads page. For more information on renewals, please visit the renewal FAQ. Do I need to install each update in order, or can I install just the latest update? You can just install the latest update. How can I determine which products and versions my license supports? Each license is associated with a serial number. If you log into the Intel Registration Center, you can view your product subscription information. For each product you have subscribed, you will see the product name, component names, latest version and download link. By clicking on any of the products subscribed, you will be provided with product subscription history. This includes serial number and support status with license expiration date. You will also be provided with links to manage the license information and links to renew your subscriptions. Expired serial numbers can be viewed by checking the Show Expired serial number check box on the top right corner of this page. Are there any license types which can be shared with other users? If you purchase a floating license, the license will have a specific number of “seats” associated with it that allow a specific number of users to use the product at the same time. After you have installed this license and the Intel FlexLM license server on a machine, an unlimited number of client machines may use the software, but concurrent usage is limited by the number of seats specified in the license. My enabling license expired - can I renew it or do I need to purchase another license? You can renew any individual product in your enabling package. Just go to our Software Products website, select the appropriate product, and order a single-user support services renewal. For more information on renewals, please visit the renewal FAQ. How can I extend my license? You can extend your commercial, academic, or enabling license by ordering a support services renewal for your product from your reseller. After receiving your renewal serial number, you will need to register it at the Intel Registration Center. You will then need to follow the directions shown to install your new license file. To extend your non-commercial license, go to the non-commercial software website and register again for your non-commercial product. Evaluation licenses are limited to thirty days from the time of registration. For more information on renewals, please visit the renewal FAQ. I purchased a full license AND a renewal at the same time. Which license should I use? You should install with the full license first, and then register your renewal serial number. For more information on renewals, please visit the renewal FAQ. How can I extend an evaluation license for longer than one month? This is normally not allowed. If you have extenuating circumstances, please submit a support request (click on “Submit a Question” on the preceding page) and we can help. When does my renewal period start? When you purchase a license for an Intel® Software Development Product, you are entitled to the latest version of your product, as well as any new versions which are released during your license period. When your subscription expires, you are "locked in" to the last version which released during the period, and you are limited in terms of support. A renewal license allows you to extend your support window and provides you with an upgrade path for new versions, premier technical support, and associated resources. For more information on renewals, please visit the renewal FAQ. Can I purchase a renewal for my product, or do I need to purchase another original license? You can always purchase a renewal for your product; however, in some situations it may be more cost effective to purchase an original license instead. For more information on renewals, please visit the renewal FAQ. Where can I find my serial number? Log in to the Intel Registration Center and you can view your product subscription information. For each product you have subscribed, you will see the product name, component names, latest version and download link. Clicking on any of the products subscribed, you will be provided with product subscription history. This includes serial number and support status with license expiration date. You will also be provided with links to manage the license information and links to renew your subscriptions. Expired serial numbers can be viewed by checking the Show Expired serial number check box on the top right corner of this page. Why do I need to register each license year to year? Our licensing model is based on subscription, not version. Your license grants you access to the very latest version, patches, sample code, and supporting documentation for your product, for as long as the license period has not expired. For more information on renewals, please visit the renewal FAQ. What type of license is needed for a single computer with multiple CPU's? With the exception of Intel® Cluster Tools, Intel® Software Products are licensed to a single user rather than to a single computer. For Intel® Cluster Tools, the Single Developer license enables individuals to inexpensively obtain a license. The Cluster System license enables organizations and universities to cost-effectively purchase licenses for a large number of developers. There are two important characteristics of Cluster System licenses. First, the license is tied to a specific cluster, so if you have two clusters, you will need to purchase two separate Cluster System licenses. Second, the license is not a "concurrent use" or "floating" license. Where can I obtain a license for your products? For information on license option pricing, as well how to request evaluation licenses, visit our Software Products website. What type of license is needed to compile and distribute a dll internally? Please review the end user license agreement to see if your license type will allow you to compile and distribute a dll. Product says "license has expired" when trying to upgrade. Why? You must purchase a renewal license. For more information on renewals, please visit the renewal FAQ. Why do I get a "not supported" error when installing my product? You may be trying to install a product on the wrong platform (such as trying to install a compiler for Itanium® on an IA-32 architecture-based machine). If you need additional help, please contact technical support. Can I uninstall a previous version of my product without impacting the latest installed version? VTune™ Analyzer requires you to uninstall the currently installed version and install the new version; for all other products, including compilers, you can uninstall previous versions. How can I install my product without internet access? You can manually copy the license file you received when registering your serial number to the location specified by the INTEL_LICENSE_FILE environment variable and then proceed with the install. By default your INTEL_LICENSE_FILE environment variable points to the following locations:
Which platforms is my product supported on? The supported platforms and system requirements vary by product. To find yours, click on the product link found on the Software Products website. Where can I find my product's readme file? Readme files and release notes can be found on the Intel Registration Center download page for the product. Click here to see a list of products for which you have registered; clicking on those links bring you to the product description page which includes associated documentation. Where can I find my product downloads? Product downloads can be found on the Intel Registration Center download page for each product. Go to the Intel Registration Center to see a list of products for which you have registered; clicking on those links bring you to the product description page which includes associated downloads. When can I expect the new version of my product to become available? If your product support is current and if you have opted in for notifications, you will receive an email notification when a new version of your product is available. Where do I get an invoice for my purchase? Please contact your reseller to obtain an invoice for your purchase. How do I renew support for my product? For information on renewing your license (and associated pricing), see the purchase and renewal website. For more information on renewals, please visit the renewal FAQ. Can I download and install the most recent version of a product if my support services expired? No, you must have a current, valid license to access and use the most recent versions. For more information on renewals, please visit the renewal FAQ. When does my support expire? Support expiration is based on your license terms. If you obtained a one-year license, your support period concludes after one year from the registration date. For more information on renewals, please visit the renewal FAQ. Why did I receive a support expiration notice when I haven't installed the product yet? Support expiration is based on your license terms. If you obtained a one-year license, your support period concludes after one year from the registration date, not from the time you install. If you have not installed the product, please submit a support request (click on “Submit a Question” on the preceding page) and we can help. Is there some way to see what license is associated with my serial number? Each license is associated with a serial number. If you log into the Intel Registration Center, you can view your product subscription information. For each product you have subscribed, you will see the product name, component names, latest version and download link. Clicking on any of the products subscribed, you will be provided with product subscription history. This includes serial number and support status with license expiration date. You will also be provided with links to manage the license information and links to renew subscription. If you click the Manage link, the license file will be displayed in the "License File" block. Expired serial numbers can be viewed by checking the Show Expired serial number check box on top right corner of this page. Where do I download the Intel® IPP Cryptography libraries? You can download the files from Intel® Premier Support. If you do not have access to the Cryptography for IPP product in Premier Support, fill out the request form on the IPP Cryptography Library web page. How can I get a license for Intel® Thread Checker 2.2 Linux* Remote Agent? Intel® Thread Checker 2.2 had the Linux* Remote Agent component, and this component is not available with Intel® Thread Checker 3.0 for Windows*. If you own a copy of Intel® Thread Checker 2.2 and need to obtain a license for the Linux Remote Agent, please send an e-mail to intel.software.sales@intel.com requesting the Linux Remote Agent, and a new license for Intel® Thread Checker 3.0 for Linux* will be e-mailed to you. This new license will enable both a native command line version of Intel® Thread Checker for Linux* as well as the remote data collection. The new license will preserve the expiration date of your original Intel® Thread Checker 2.2 license. How do I change the Server/Host data I provided for my node locked or floating license? 1. Login to the Intel® Registration Center (https://registrationcenter.intel.com) 2. You will see a list of all products you have subscribed. 3. Choose the product name. 4. You will then see a list of serial numbers registered for that product. 5. Click on the “Manage” link for the serial number you wish to change. 6. At the bottom of the page you will see a box labeled "License Server Information" 7. Enter the new server information and click "Submit" 8. If you do not get any errors, then click on "Resend license file to my email" 9. You should receive your new license file via email shortly. Why do I get a " License acquisition failed" error when installing? When entering your evaluation serial number during installation, having no internet connection causes the install to fail with the error message: "License acquisition failed" Solution: 1. Register the serial number at the Intel® Registration Center web site. If you have previously registered , please remember to use the same e-mail address. Note: You will receive an email within few hours with a license file attached. If you do not receive this email, contact us. 2. Copy the license file to the default system directory where the product will be installed. Example License file location: On Windows*: \Program Files\Common Files\Intel\Licenses\ On Linux*: /opt/intel/licenses/ On Mac OS*: /Users/Shared/Library/Application Support/Intel/Licenses Note: The environment variable "INTEL_LICENSE_FILE" should point to the Intel License file directory and this directory should not have any expired licenses. 3. Start the installation again. 4. Instead of providing a serial number, select the Provide a License File option on Linux or Mac OS. (On Windows, you may need to click on the More Options button to make this option visible.) 5. Provide the complete path to the license file and include the license file name in the path. For example: On Windows: \Program Files\Common Files\Intel\Licenses\w_cc_cd_eval.lic On Linux: /opt/intel/licenses/l_cc_cd_eval.lic On Mac OS: /Users/Shared/Library/Application Support/Intel/Licenses/m_cc_cd_eval.lic The installation should then proceed normally. How do I report an issue with my product? By registering your product and creating an Intel® Premier Support account you receive access to our support application, which is accessible via the web at https://premier.intel.com/. Please report all your product issues via this site to ensure timely response. Follow these steps to report a product issue: 1. Login to the Intel® Premier Support web site (the same login ID and password used at the Registration Center will allow you to access the Premier Support site). 2. If you don't have a support account, please go to the Intel Registration Center to register for one. You need a valid email address and your product serial number to register. If you have already registered and still do not have an Intel Premier Support account, contact Technical Support . (Evaluation and non-commercial customers need to explicitly request a support account when requesting an evaluation or Non-commercial product) 3. At the Intel Premier Support web site, select Submit Issue from the left navigation channel. 4. Select the Premier Support product type and product name that matches your product. If you do not see your product listed, please contact Technical Support. Note: Issue submission to another product will delay processing of your issue. For more information about submitting a product issue to Intel® Premier Support, please see “What You Should Know before Requesting Technical Support”. I received a bad URL message when trying to download the software files. What do I do? Copy and Paste the complete URL from the e-mail into the browser and click go. (Please note that the URL could be split across lines.) If this does not work, you can also download the product directly from the Intel Registration Center. To download the product directly: 1. Login to the Intel Registration Center by entering your Login ID and Password in the Login section on the right side of the web page. 2. You will see a list of all products you have subscribed. 3. Choose the product of interest. 4. You will see a list of all components in the subscription history. 5. Choose the component of interest. 6. You will be presented with a drop down list of various release versions of the selected product. Choose the version and package you want to download and click on the filename of the file you are trying to download. I want to download the evaluation product, but I have not received an email with my license key. Where is the email? The Intel Registration Center has been changed so you no longer need to receive your email before you can download and install the product. The serial number information screen displayed to you after registration should contain all of the information needed. Below is an example.  1. Login to the Intel® Registration Center by entering your Login ID and password in the Login section on the right side of the web page. 2. Click on the My Registrations button. You will see a list of serial numbers you have registered. 3. Click the serial number of the evaluation product for which you did not receive email. 4. Click the Resend License File to My Email Address button at the bottom of the web page. The email containing your license file, download location, and installation instructions will be resent to you. How do I change the email address on my account? Please submit a request to Technical Support providing your current email address, new e-mail address, new login ID, as well as product serial numbers and a request that your email address and login ID be changed on your registration center account. I requested an evaluation copy of an Intel® Software Development Product and received the following error:"Our records indicate that you have already requested the maximum number of evaluations for this product." Customers are limited in the number of evaluations they may request for each major product version. Where can I register my product? Please go to Intel Registration Center to register your product. The procedure is as follows: 1. When the registration screen is displayed, in the Register a Serial Number box: a. Enter your email address in the Email box b. Enter the same email address in the confirm Email box c. Enter the serial number in the Serial Number box and click the Register Product button. d. Follow the instructions on the web page to download and install your product. 2. After registering, you will receive an email message that contains the product license file and download instructions. It takes too long to download the product. What do I do? Download performance is dependent on connection speed. If you are experiencing issues with successfully completing a download, we recommend you try a Download Manager. Download Managers can resume downloading files if errors occur such as losing a connection to the Internet. Search the internet to find a suitable download manager. What do I do if the Intel® Premier Support website does not accept my login and password? OR What do I do if I get an error on Intel® Premier Support website telling me that I do not have access to the application? I am sure that I can access the Intel® Registration Center website with my username and password and I opted to sign up for support. If you can access the Intel Registration Center website with your username and password, please contact Technical Support with your serial number and request that your support account be enabled. I purchased a node-locked license. What information do I need to collect prior to registering the product? Please review Chapter 3 of the "Using the Intel License Manger for FLEXlm*" document found on our web site. (The name of the document is "LicenseServerInstructions.pdf". You can find it by going to http://www.intel.com/software/products/compilers/cwin/docs/manuals.htm and clicking the "FLEXlm User's Guide".) It contains information on what operating systems are supported for the license manager and what information you need to provide to the registration center for the system running your license manager software. You will need to provide the Server/Host Name and Server/Host ID for your machine. The Server/Host Name is the logical name of the machine, and the Server/Host ID is the Physical (MAC) address for the machine, not the DHCP address. How many emails can I expect during the registration process? You will receive one email containing your license file, product download location and the installation instructions for the license file. If you create a support account during the registration process, you will get two additional mails, one with the login id and other with the password. I purchased 10 single-user licenses for a particular product. Can I register all 10 licenses at once with the registration center? No. You should have received 10 serial numbers, one for each license purchased. Please register each license separately. If you purchased a "10-pack" license and received only one serial number, you can register all or any part of the 10 licenses at once by picking the appropriate number from the drop-down that you will see on the next screen after you enter your serial number. Where can I register my product? Please go to Intel Registration center web site to register your product. The procedure is as follows: 1. When the registration screen is displayed, in the Register a Serial Number box: a. Enter your email address in the Email box b. Enter the serial number in the Serial Number box and click the Register Product button. 2. After registering, you will receive an email message that contains the required license file. Follow the instructions contained in the email message to install the license file. I am unable to register my serial number Please contact Technical Support with the serial number and a description of your problem. How do I locate my Intel® Software Serial Number? All the serial numbers you have previously registered can be found in the subscription history page of the Intel Registration Center. All Intel® Software Development Products have a unique Intel serial number in the following format: XXXX-YYYYYYYY To find the serial number for the product you purchased, follow the appropriate instructions below for the type of product purchased: Boxed-Edition If you purchased a boxed-edition (i.e., if the product was delivered on a CD or other physical media), then your serial number appears on a sticker on the CD case or a letter accompanying the CD. Electronic Download Product If you purchased your product online and chose the electronic download version, then your serial number is in the email receipt you received when you purchased the product. If you did not purchase a product, but registered for an evaluation or non-commercial product at the Intel® Evaluation Software Center, your serial number was emailed to the email address you used to register your product. If you do not have a serial number and wish to register for an evaluation or non-commercial product: 1. Go to the Intel® Evaluation Software Center. 2. Select the product for which you want to receive an evaluation or non-commercial version. 3. Enter your email address, where you will receive your serial number, product download location and installation instructions. Where can I find information related to hardware and drivers? You have reached a software support website. Please visit http://support.intel.com for any hardware and driver related questions. Do I need to reinstall the purchased product if I have the evaluation copy of the product installed? If you have the evaluation copy of the product installed, it is not mandatory to reinstall the purchased product. Reinstallation is required only if you want to use a different version of the product. Replace the purchased license file to the default system directory where the product was installed. Example License file locations: On Windows*: \Program Files\Common Files\Intel\Licenses\ On Linux*: /opt/intel/licenses/ On Mac OS*: /Users/Shared/Library/Application Support/Intel/Licenses I have Microsoft Visual Studio* 2005. Which version of the compiler do I need to install? Support for Microsoft Visual Studio* 2005 was added in version 9.1of the Intel® compilers. Please remember to use version 9.1 of the Intel compilers with Microsoft Visual Studio 2005. How do I determine if a renewal is required? A renewal is required when the support services have expired for your license. 1. Login to the Intel Registration Center by entering your Login ID and Password in the Login section on the right side of the web page. 2. You will see a list of all products you have subscribed. 3.Choose the product of interest. 4. You will see a list of all components in the subscription history along with list of serial numbers. ( Remember to Check the “Show Expired Serial Numbers” check box.) 5. Along with Each Serial number, the support expiry date and whether to purchase or renew information will be displayed. ( If support services for this serial number has expired – i.e., the expiration date is earlier than today’s date, you will see a “renew” link in the purchase column. What is the default location of the license file? The license file location is specified by the INTEL_LICENSE_FILE environment variable. The default license location for each OS is listed below: Windows*: \Program Files\Common Files\Intel\Licenses\ Linux*: /opt/intel/licenses/ Mac OS*:, /Users/Shared/Library/Application Support/Intel/Licenses How to get a VTune™ Performance Analyzer Evaluation copy? You may try the VTune™ Performance Analyzer for 30 days. The evaluation copy of the analyzer may only be installed on the same machine once. After the 30 day trial period is over, you may purchase a copy of the VTune™ Performance Analyzer by clicking on the purchase link. Go to the VTune™ Analyzers section. Links to resellers and the online website are in the right hand column of the table titled Purchase Options. To get an evaluation copy of the VTune™ Performance Analyzer go to the evaluation center. What should I do if I have the purchase order and not the serial number? If you have not registered the product, please contact your reseller with the purchase order number and they can provide you the associated serial number. If you have registered the product: 1. Log into the Intel Registration Center 2. You will see a list of all products you have subscribed. 3.Choose the product of interest. 4. You will see a list of all components in the subscription history. 5. Choose the component of interest. 6. You will be presented with all the registered serial numbers. 7. Select the “Manage” link for the interested serial number and you can see the license file for that product. 8. Click Resend License File to My Email Address and your license file and installation instructions will be resent to you. What components are included in the Intel® C++ Compiler Professional Edition 10.x? The Intel® C++ Compiler Professional Edition 10.x includes:
The Intel® Fortran Compiler Professional Edition 10.x includes:
The Intel® Visual Fortran Compiler for Windows*, Professional Edition version 9.1 combined the Intel® Visual Fortran Compiler version 9.1 and the IMSL* Fortran library from Visual Numerics. With 10.0, Intel again offers a Professional Edition. However, there are two IVF Professional Edition offerings with version 10.0: 1. Intel® Visual Fortran for Windows*, Professional Edition, 10.0 combines the IVF 10.0 compiler with the Intel® Math Kernel Library 9.1. This package does not have the Visual Numerics IMSL* library 2. Intel® Visual Fortran for Windows*, Professional Edition, 10.0 with IMSL* combines the IVF 10.0 compiler with the Intel® Math Kernel Library 9.1 AND the Visual Numerics IMSL* math library. The upgrade path for existing 9.1 IVF Professional customers is to the 10.0 IVF Professional edition with IMSL* product. Thus, existing 9.1 IVF/IMSL customers will continue to have IMSL plus they will have the Intel® Math Kernel Library. Another key difference with the IVF Professional edition 10.0 is that the 10.0 compiler comes with Microsoft Visual Studio Premier Partner Edition* (VSPPE). VSPPE is useful for customers who do not currently own an edition of Microsoft Visual Studio*. Will all license types for Intel® Visual Fortran Compiler have access to Microsoft Visual Studio Premier Partner Edition* (VSPPE)?
The IMSL* library packaged with the Intel® Visual Fortran Compiler Professional edition with IMSL* package includes a newer, more highly-optimized version of the IMSL library. Existing IVF 9.1 Professional Edition customers with active support contracts will be able to download this newer compiler and IMSL library. If you are an IVF 9.1 customer and your support has expired, you will have the choice to renew your service contract to the 10.0 IVF Professional Edition + IMSL. You have the option of using your existing IMSL library with the 10.0 IVF compiler. I am a Compaq Visual Fortran user? What does the 10.0 Intel® Visual Fortran compiler offer me? The Intel Visual Fortran Compiler 10.0 has advanced optimization for the latest Intel® processors including SSE3 and SSE4 support, along with many new and improved optimizations. In addition, IVF supports Microsoft Windows Vista*, Microsoft Visual Studio 2005* and newer versions of Visual Studio as they are released. For more information, go to http://www.intel.com/cd/software/products/asmo-na/eng/278834.htm Do I need to download more than one package for the Intel® C++ Compiler Professional Edition and its components? Yes, each of the components of the Intel® C++ Compiler Professional Edition must be downloaded separately. If you have downloaded C++ Compiler packages from the Intel Registration Center in the past, please follow the same steps to download your 10.0 C++ Compiler which will give you information on the recommended versions of the Intel® MKL, Intel® IPP and Intel® TBB components to download. If you purchased a new Intel® C++ Compiler Professional Edition license, please follow the instructions in the Registration email to obtain your Compiler, Intel MKL, Intel IPP and Intel TBB downloads. Do I need to download more than one package for the Intel® Fortran Compiler Professional Edition and its components? Yes, each of the components of the Intel® Fortran Compiler Professional Edition must be downloaded separately. If you have downloaded Fortran Compiler packages from the Intel Registration Center in the past, please follow the same steps to download your 10.0 Fortran Compiler which will give you information on the recommended versions of the Intel® MKL component to download. If you purchased a new Intel® Fortran Compiler Professional Edition license, please follow the instructions in the Registration email to obtain your Intel MKL download. Is the Standard Version of Intel® Fortran Compiler still available? Yes, new customers can still purchase the Standard Edition of the Intel® Fortran Compiler. Existing customers who purchase a service and support renewal contract will be upgraded to the Professional Edition of their compiler. I own the Intel® Visual Fortran Compiler 9.1 Professional Edition? What product can I upgrade to? The recommended upgrade path for the existing 9.1 Intel® Visual Fortran Compiler Professional Edition is to the Intel® Visual Fortran Compiler Professional Edition with IMSL*. Can I run my 9.1 version of the compiler with a 10.0 license? Yes. In what order should I install all components in Intel® C++ Compiler Professional Edition? The Intel® C++ Compiler, Professional Edition contains four components:
The installation order should be: 1. Intel® C++ Compiler 2. Intel® Math Kernel Library 3. Intel® Integrated Performance Primitives 4. Intel® Threading Building Blocks Where can I get evaluation versions of the Intel® C++ and Fortran Compiler 10.0 Professional Editions? To obtain evaluation versions, visit our Evaluation Center at: http://www.intel.com/cd/software/products/asmo-na/eng/219690.htm. Just click on the link for the product you wish to evaluate. Please note that the evaluation version of the Intel® Visual Fortran Compiler for Windows* does not include Microsoft Visual Studio Premier Partner Edition*. I am using Ubuntu* 7.x, I get errors while installing Intel® Compilers? Ubuntu systems may not be configured by default with all of the system libraries and utilities needed to run Intel compiler products. Missing Libraries and Utilities causes the product install to fail. The error message displayed during the install is: “Certain Ubuntu installations do not by default contain all of the components which may be needed to install or operate this product.” For Ubuntu versions 7 and later, to install the missing components build-essential and libstdc++5, you can run the following commands: sudo apt-get install build-essential sudo apt-get install libstdc++5For operation of some 32-bit products on 64-bit operating systems, the following additional Ubuntu packages ia32-libs and libc6-dev-i386 may be necessary: sudo apt-get install ia32-libs sudo apt-get install libc6-dev-i386Note: Consult the operating system documentation for more information on the Ubuntu programs used above. The apt-get program is used to get packages installed. For systems in firewalled environments to use apt-get, you may need to set an environment variable, http_proxy, to be able to download content from the Internet. For users whose systems do not have Internet access, other package managers and utilities exist to install and update system package content, including dpkg and synaptic. Does a single user license need a FLEXlm* manager? A Single User License does not need a FLEXlm* manager install. Only floating licenses and node locked licenses need a FLEXlm* manager. How can I obtain renewals for academic licenses? The commercial product renewals can be applied to academic licenses. Please purchase a regular commercial renewal to renew your academic license. How do I extend an evaluation license? Customers are allowed to extend an evaluation license once, except for VTune™ Performance Analyzer, which does not allow evaluation extensions. To extend your evaluation license, please do the following: 1. Go to http://www.intel.com/cd/software/products/asmo-na/eng/219690.htm and request another evaluation license; 2. Please replace the expired license file with the new license file when you receive the new license file. What does the support expiration date mean? Is that related to product version?The expiration date means when the support services expire. For most commercial and academic licenses, support services expire one year after the registration of your serial number. You are entitled to all of the product versions or updates available and Technical Support provided through Intel® Premier Support before the end of the support services. I received a faulty CD. How can I get the download? Please follow these steps to download the product online: 1. Visit http://registrationcenter.intel.com; 2. Please find your serial number on a sticker on the CD case or a letter accompanying the CD. Enter your email address and serial number. Click on Submit button; 3. You will be provided with product download page; 4. Select any version you are interested in from the dropdown list; 5. You can then proceed to download that package. How should I upgrade the product to the newer version? Currently, you may upgrade our products manually. Our licensing model is based on subscription, not version. If you are interested in installing a newer version of your product, and your subscription period is still valid, your existing serial number and/or license file will work. To download the latest version, please follow these steps: 1. Go to http://registrationcenter.intel.com; 2. Enter your login ID and password as a registered user. You will be directed to the page which displays all the products you have registered; 3. Click the product you are interested in. You will be directed to the subscription history page for the product; 4. Click on the product name on that page, which will take you to the product download page; 5. Select the version you want to download from the dropdown list, and follow the instructions to install. How do I get an older version of a product? Older versions of products are available in the Intel® Software Development Products Registration Center (IRC). Here are the steps to download older version of products from the IRC: 1. Go to http://registrationcenter.intel.com; 2. Login as a registered user with your login ID and password. You will be provided with the Product Subscription Information page; 3. Click on the product you want in the My Products list. You will be directed to the subscription history page for the product; 4. Click the product name on the subscription history page; 5. Select the version you want to download from the dropdown list; 6. Install the downloaded version with your license file. Please contact Technical Support if you do not find the older version you wish to get. Note: Some very old versions of the product are available to download on the premier support web page. Please log on to https://premier.intel.com for these products. Please note that bug fixes are not made in the very old versions of the products and we recommend all our customers use the latest version of our products to take full advantage of the features available. What is included in the Intel® Compiler Suite Professional Edition renewal? A renewal for the Intel® Compiler Suite Professional Edition allows you to access the Intel® C++ Compiler, Intel® Fortran Compiler, Intel® Integrated Performance Primitives, Intel® Math Kernel Library, and Intel® Threading Building Blocks. What does “redistributables” mean? "Redistributables" are the files included in the materials for the applicable Intel® Software Development Product (clredist.txt, credist.txt, fredist.txt, redist.txt) that allow you to ship them to your customers together with your software distributed by Intel® Software Development products. For example, you may find these files from C:\Program Files\Intel\Compiler\C++\10.0.025\Docs after you install the Intel® C++ compiler for windows, version 10.0.025. Please refer to the End Use License Agreement and follow the rules regarding using redistributables. How can I look up all the licenses I have registered in Intel® Software Development Products Registration Center including expired licenses? Please follow the steps below to look up all of your registered licenses including expired ones. 1. Go to http://registrationcenter.intel.com; 2. Login as a registered user with your login ID and password; 3. Click on one product in the My Products list. You will be provided with the product subscription history page; 4. You will then see a list of the serial numbers you have registered for this product. (Please return to step 3 if you need to look up other serial numbers for other products you have); 5. You may also check the Show Expired Registrations box in the upper right hand side of the page to see your expired registrations. Does the Intel® Thread checker license include a full VTune™ Performance Analyzer license? The Intel® Thread checker license does not include a full VTune™ Performance Analyzer license. Thread checker installs some files from VTune™ Performance Analyzer, but is not a full VTune™ install. Which license for Intel® Visual Fortran Compiler includes VSPPE? For commercial licenses, VSPPE (Microsoft* Visual Studio* Premier Partner Edition) is included in the professional edition of the 10.x version of Intel® Visual Fortran Compiler. Versions older than 10.x do not include VSPPE. The evaluation version of the Intel® Visual Fortran Compiler does not include VSPPE. Can multiple persons in the same domain name register a floating license? Yes. Multiple persons in the same domain name can register a floating license. However, when they login to the Intel® Software Development Products Registration Center, the serial number will be visible only in the account of the first person who registered the serial number. How can I evaluate Intel® C++ Compiler for Windows* if I do not own Microsoft Visual Studio*? Please refer to http://www.intel.com/cd/software/products/asmo-na/eng/368972.htm. How can I evaluate Intel® Visual Fortran Compiler for Windows* if I do not own Microsoft Visual Studio*? Please refer to http://www.intel.com/cd/software/products/asmo-na/eng/368973.htm About Renewals When you purchase a license for one of the Intel® Software Products, you are entitled to the latest version of your product, as well as any new versions which are released during your license period. When your license expires, you are "locked in" to the last version which released during the period, and you are limited in terms of support. A renewal license allows you to extend your support window, providing you with an upgrade path for new versions, premier technical support, and associated resources. While a renewal license is more cost-effective than purchasing a new version, we do not support pro-rated renewals; renewal licenses are applied to the last day of your previous license period and “extend” the support services for the length of the renewal you purchased. In other words, if you purchase a one-year license renewal with two months remaining on your original license, you will have one year and two months of full support. If you purchase a one-year license renewal three months after your previous license expired, you will only have nine months of support remaining. Licensing costs vary by product, however generally if your license expired more than two years ago, a new license costs less than purchasing a three-year renewal. For more information on pricing, please visit our Software Products website. | |
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