Converged Application Platform
Multimedia Services over IP: Products and Resources
Intel® Telecom Products Reference Designs
Intel® Architecture Processors
Intel® Network Processors
IP PBX Systems
The Business Case for Enterprise VoIP (PDF 255KB)

Introducing VoIP to the Enterprise Using an IP PBX
Designing and Troubleshooting the Data Network for Voice

Small Business Increases Productivity Among Mobile Employees with IP PBX
How to Successfully Expand (not Replace) an Existing Telephone Exchange
Real-time Management System Improves Call Quality and Reliability for VoIP Networks
Expanding Enterprise Communications Through Voice over IP (VoIP)

Contact Center
Speech

Migrating to an IP Contact Center: Platforms and Products to Accelerate the Transformation
Converged Application Platforms: Enabling next-generation, media-rich services on the IP network
An Introduction to Multimedia Services: Intel NetStructure® Host Media Processing
Automatic Speaker Verification (ASV) System Can Slash Helpdesk Costs
Managing the Customer Experience: Intervoice Uses Intel® Technology in Customer Interaction Solution Suite
Contact Center Outsourcing: Lessons from the Enterprise
Mega Trends in Contact Center White Paper
Diagnosing Voice Quality Impairments and Designing Solutions for Voice over IP Systems
Managed Migration to IP Telephony in a PBX Environment
Communications in Transition: Providing the strategic edge in the enterprise
Next-Generation Media Processing for the Modular Network