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| 1. | What is a customizable laptop panel? | ||||||||||||||
| 2. | Is the customizable laptop panel an Intel product? | ||||||||||||||
| 3. | What materials can the customizable laptop panel be made of? | ||||||||||||||
| 4. | Is this customizable laptop panel removable? | ||||||||||||||
| 5. | Can you remove a customizable laptop panel that uses permanent PSA? | ||||||||||||||
| 6. | Can I reuse a previously installed customizable laptop panel? | ||||||||||||||
| 7. | How do I install the customizable laptop panel? | ||||||||||||||
| 8. | What is the curing time for PSA attachments? | ||||||||||||||
| 9. | How do I incorporate my logo on the customizable laptop panel? | ||||||||||||||
| 10. | What are the laptop panel sizes that have been enabled for the customizable laptop panel? | ||||||||||||||
| 11. | Is there a warranty from Intel on the customizable laptop panel? | ||||||||||||||
| 12. | What are the payment terms for Intel approved vendors? | ||||||||||||||
| 13. | Can I use my own vendor? If so, what is the process? | ||||||||||||||
| 14. | Who offers laptops that fit the customizable laptop panel | ||||||||||||||
| 15. | Can I put a customizable laptop panel on any laptop? | ||||||||||||||
| 16. | What does the customizable laptop panel cost? | ||||||||||||||
| 17. | Will future sizes of customizable laptop panels be enabled? | ||||||||||||||
| 18. | What color are the panels available in? | ||||||||||||||
| 19. | Is the customizable laptop panel intended for end-user installation? | ||||||||||||||
| 20. | Can I return a defective laptop with a customizable laptop panel on it? | ||||||||||||||
| 21. | What will happen to my customizable laptop panel that is attached to the laptop that I return? | ||||||||||||||
| 1. | What is a customizable laptop panel? Typically it is a piece of Polycarbonate or Vinyl material that has been customized for the insertion into the top cover of laptop barebones1 supporting the Intel® Interchangeability initiative. | ||||||||||||||
| 2. | Is the customizable laptop panel an Intel product? No, the customizable laptop panel is not an Intel product. It is an ingredient of the Intel® Interchangeability Initiative1, enabled by Intel. | ||||||||||||||
| 3. | What materials can the customizable laptop panel be made of? Polycarbonate is the recommended material; vinyl and other materials will also work. The recommended panel material thickness is less than 0.5mm. | ||||||||||||||
| 4. | Is this customizable laptop panel removable? There are two recommended Pressure Sensitive Adhesives (PSA) - one is permanent and one is temporary. You should select the adhesive that best fits your needs. For example, if your customer may want to change their panel in future, you should use the temporary adhesive. | ||||||||||||||
| 5. | Can you remove a customizable laptop panel that uses permanent PSA? Yes, but it will take additional effort and may leave residue on the laptop as well as potentially damage the customizable laptop panel. It is recommended that you adhere to the PSA vendor instructions. It is recommended that you stock additional panels of custom panels in case of returns. | ||||||||||||||
| 6. | Can I reuse a previously installed customizable laptop panel? If it is within the curing time of the PSA vendor which in general the first 15 minutes the material is extremely workable, and continues to be workable up to first 24 hours of adhesion. Twenty four hours after the protective liner is removed, the customizable laptop panel is not reusable even if it is removed from the laptop and the protective liner. If the customizable laptop panel has been on the laptop and the adhesive is fully cured, it is not recommended to reuse the customizable laptop panel. It is recommended that the system integrator has an inventory of additional custom images at the time of production. | ||||||||||||||
| 7. | How do I install the customizable laptop panel? Detailed installation instructions can be found under the "customizable laptop panel installation instructions" page. | ||||||||||||||
| 8. | What is the curing time for PSA attachments? PSA material set time varies, but in general the material remains workable for the first 24 hours. Heat can be applied to the customizable laptop panel after installation to speed curing time. | ||||||||||||||
| 9. | How do I incorporate my logo on the customizable laptop panel? Incorporating logos into graphic designs varies by vendor; work with your vendor on the process to incorporate your logo. In general you will need to provide a high resolution image for this process. | ||||||||||||||
| 10. | What are the laptop panel sizes that have been enabled for the customizable laptop panel?
Laptop Panel Sizes
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| 11. | Is there a warranty from Intel on the customizable laptop panel? Intel provides no warranty for the customizable laptop panel or for consequential damage from its use. Any warranty is solely at the discretion of the panel provider. | ||||||||||||||
| 12. | What are the payment terms for Intel approved vendors? Payment terms and conditions differ from vendor to vendor. Please review the manufacturers' terms and conditions before selecting a provider. | ||||||||||||||
| 13. | Can I use my own vendor? If so, what is the process? Yes, you can use the information found in the "Selecting your own vendor" section of the customizable laptop panel website for design choices to select a local vendor. | ||||||||||||||
| 14. | Who offers laptops that fit the customizable laptop panel Please refer your to the Intel® Interchangeability Initiative Matrix at http://www.intel.com/go/interchange for laptop barebone availability. | ||||||||||||||
| 15. | Can I put a customizable laptop panel on any laptop? Intel does not recommend the application of customizable laptop panels on other laptops not supporting the Intel® Interchangeability Initiative. For a complete list of supporting laptops, please visit http://www.intel.com/go/interchange. The recess built into participating laptop manufacturers' top covers has been specifically designed to support the customizable laptop panel and ensures a reasonable panel lifetime. | ||||||||||||||
| 16. | What does the customizable laptop panel cost? Please contact a vendor for exact pricing and availability. Digital printing on vinyl tends to be more economical then screen printing on Polycarbonate. | ||||||||||||||
| 17. | Will future sizes of customizable laptop panels be enabled? Currently there are no plans for additional sizes. | ||||||||||||||
| 18. | What color are the panels available in? The customizable laptop panels are available in any color, pattern or design that can be saved in a digital format, and digitally silk screened or reproduced. Intel and its vendors have created a number of designs that Intel® Channel Partner Program Members are free to use. They can also create their own designs to give their customers unique product offerings. | ||||||||||||||
| 19. | Is the customizable laptop panel intended for end-user installation? No, the customizable laptop panel is intended for professional installation and removal only. | ||||||||||||||
| 20. | Can I return a defective laptop with a customizable laptop panel on it? Yes, please work with your supplier on the process. | ||||||||||||||
| 21. | What will happen to my customizable laptop panel that is attached to the laptop that I return? The customizable laptop panel will be lost and not replaced. The barebone laptop product will be repaired and refurbished. Follow the normal RMA procedures even if you have installed a customizable laptop panel. It is suggested that the reseller make their end-customer aware that a customizable laptop panel will not be able to be replaced. Resellers will need to think through how they want to handle this limitation and ensure their customers are fully aware. | ||||||||||||||
1Intel has verified the design of certain barebones laptops for the interchangeability of several common components. For a list of these barebones laptop, and the common components, visit us at http://www.intel.com/go/interchange. The vendors of the barebones laptops and the interchangeable components are responsible for the design, manufacture, and function of their products, including any product infringement liability and warranty. Intel is not warranting the barebones laptops or common components. | |||||||||||||||