Technical Support via the web puts more information at your fingertips.Visit Intel® Customer Support for technical updates, downloads, troubleshooting guides, FAQs, technical specifications and more.

Email Support
Available for technical, warranty, and channel program inquiries. Contact us via email for the following services:

• Technical support Send an email directly to our support professionals for your particular technical support issues.
• Reseller Program Support Send an email for any programs or pre-sales product related questions
• Channel Warranty Replacement Send an email for any programs or pre-sales product related questions

Telephone Support
Telephone support is available for technical, warranty, and channel program inquiries. Click here for the telephone number to call in your country for:

• Post-Sales technical support
• Pre-sales product information
• Program benefits, membership status and more…

With this new round-the-clock service, active Intel® channel program members can get technical questions answered immediately-with one simple, toll-free phone call (where applicable). This service is available in English only, at this time. Click here for the telephone number to call in your country for:

• Intel® Desktop Boards
• Intel® Desktop Processors
• Intel® Mobile Processors
• Intel® Server Products

Frequently Asked Questions

1. The service is called 24x7. Is it really available any time?
   Yes, you can call any time, including evenings, weekends and holidays. Experienced technicians will be available 24 hours a day, seven days a week to assist you with your technical questions.
2. What kind of help does it offer?
   You can call with technical questions regarding Intel® Desktop Boards, Intel® Desktop Processors, Intel® Mobile Processors and Intel® Server Products.
3. What does it cost?
   This service is free to active Intel® channel program members. The phone call is also toll-free (where applicable).
4. Where is it available?
   24x7 phone tech support is available worldwide. Click here for the telephone number to call in your country. Please remember to have your channel member number available in order to receive technical support.
5. Who can call?
   Only active Intel® channel program members are eligible for free 24x7 phone tech support.
6. Is the service available in my language?
   The service is available in English only, at this time.
7. How will I benefit from 24x7 phone technical support?
   Experienced technical support staff will be available any time of the day to provide assistance when it is convenient for you. We know your time is valuable and that you may need to work with your customers' schedules.
8. What about warranty? Will I continue to receive Advanced Warranty Replacement 24x7?
   Active Intel channel members have always been able to submit an advance warranty request 24 hours a day, seven days a week. Simply go to Intel® Channel Support support.intel.com/reseller, select your region, and then follow the steps to submit a channel warranty request online. (This service is available during regular support hours as well.)