BT Connecting Employees: Lessons Learned
print this page

Spotlight: BT

  • Leading telecommunications and technology provider, offering international telecommunications services, higher-value broadband and internet products and IT solutions
  • Founding member of the UK HCI alliance work with industry leaders Intel and Microsoft to increase adoption of Internet access in UK homes
  • Large UK operation with a corporate responsibility policy to promote technology to over 96,000 employees

Key Technologies

  • High-performance desktop PCs based on the Intel® Pentium® 4 processor with HT technology and notebooks based on Intel® Centrino® Processor Technology to suit employees’ home computing and entertainment needs at a fraction of the recommended retail price
  • Favourable payment terms spread over three years encourage employees to purchase state-of-the-art, Internet-ready computing equipment
  • Facilitating increased IT literacy and use of ICT throughout people’s daily lives, for example children can use ICT and the Internet to help them complete homework

Impact

  • BT engendered employees’ loyalty by providing high performance, low cost Intel-based desktop and notebook PCs thus increasing their ICT skills
  • Employee ICT literacy improvement, reducing burden on IT department and previous investment required to provide basic computer training and technical support
  • BT has realised in excess of £1 million operational cost savings associated with National Insurance contributions since the HCI project launch
  • Providing computing equipment based on Intel technology ensures home computing solutions with the performance, reliability and flexibility to meet personal computing and entertainment needs
“Greater IT literacy is an important benefit of this programme and means that we have a more productive and versatile workforce and customer base.”
Caroline Waters
Director
People & Policy, BT Group
    back to top