Autocont is one of the systems integrators participating in the project of putting 500 self-service terminals, known as Czech POINTs, in public buildings across 190 municipalities in the Czech Republic.
Challenge
To ensure the services remain credible and useful, Autocont needed to ensure that the terminals could be rapidly recovered in the event of any outage. With personal information passing through the terminals, and a permanent connection to the internet, Autocont also needed to ensure that security software patches were applied promptly.
Solution
Intel vPro technology enabled Autocont to manage, patch and troubleshoot from its support centre, even if the machine was powered off or would not boot.
Benefits
Autocont guaranteed to recover a machine within four hours using remote management and can patch Symantec* security software remotely, even if the machines are switched off as well as reducing problem solving time by 34 percent.
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