Bankinter is a multichannel bank that provides a broad range of financial services and relationship options to its customers. In Spain, it pioneered the use of alternative banking channels such as the telephone and the internet and today mobile terminals.
Challenge
IT services wanted to continue offering optimal service characterised by highly efficient business processes and high levels of quality. Specifically, the first issue was to monitor the benefits of remote power up/power down for its desktop PC fleet. Secondly, it wanted to monitor the benefits of remote inventory taking and remote PC deployment.
Solution
Acquire new computers that include Intel® Core™ 2 Processor with vPro™ technology and deploy throughout all Bankinter branches and offices
Benefit
Reduced the time required to restore computers following a hardware or software failure from about eight hours to two hours
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