Provincia di Ancona are a government body responsible for public services such as transport infrastructure for over 466,000 residents.
Challenge
- IT support team tasked with minimising downtime for employees based in numerous sites around the region
- Response to trouble tickets, software repair and platform discovery required extensive travel for deskside visits
- Needed more efficient automated PC fleet remote management strategy to ensure 24/7 availability of services for citizens
Solution
- Purchased 582 PCs, of which 110 featured Intel® Core™ 2 processor with vPro™ technology
- Analysed PCs with Intel vPro technology for software problem diagnosis and resolution as well as power management
- ROI analysis for full deployment Intel vPro technology also conducted
- Expects to deploy additional PCs with Intel vPro technology throughout office network, by using the ITIL framework as a key strategy for deployment
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